SAP BASIS Administrator

About Us:

Founded in 1966, Niterra North America, Inc. (formerly NGK Spark Plugs) is the world leader in technology, innovation, and world-class quality in the design of spark plugs and oxygen sensors. Today, that tradition continues as we transform our organization's portfolio, expand our core ceramic technologies, explore capabilities beyond traditional areas, and challenge ourselves to develop solutions and services that leverage technology to address social issues while contributing to a sustainable society.

Summary:

The SAP BASIS Administrator is responsible for monitoring and maintaining SAP application and database performance, supporting system security, and assisting with installations, upgrades, and patch management. Based in Reynosa, Mexico, this role involves managing transport systems, participating in disaster recovery planning and system audits, and providing technical support across all SAP systems. The ideal candidate brings strong SAP administration knowledge, a commitment to accuracy, and the ability to collaborate effectively within a cross-functional IT environment.

Responsibilities:

• Monitor application and database performance using available tools and system commands, and modify tuning parameters as appropriate.
• Maintain historical performance data for trend analysis and capacity planning.
• Participate in SAP system audits, disaster recovery planning, and exercises.
• Work with the IT team on the proper use of Clients and Transports.
• Monitor Transport Management Systems (TMS) Worklist and move transports to downstream systems.
• Understand various methods of building QA and Production environments.
• Assist with the installation, configuration, and maintenance of SAP systems, including upgrades and patch management.
• Adhere to backup and recovery policies and partner with team members in performance and capacity planning responsibilities.
• Support programming personnel in the implementation of new or changed applications by installing new or updated software on servers, allocating or positioning database and non-database files, and assisting in script setup and testing.
• Assist with the maintenance of SAP user IDs and access rights assigned to IDs.
• Maintain access rights and profiles as required to support computer security policies.
• Assist with the administration and maintenance of security across all SAP systems and applications.
• Provide tier 1 and 2 technical support and assist tier 3 resources with system administration and security-related problems.
• Assist Operations Support staff as needed.
• Coordinate special projects as assigned by management.
• Cross-train with and provide support for other IT associates.
• Perform general housekeeping duties.
• Overtime and/or travel as required.
• Adhere to all company policies and procedures, which include IATF, ISO, ISMS, TISAX, QMS, and safety-related policies.

Qualifications:

• High school diploma or GED required.
• Bachelor's degree in IT or commensurate experience.
• Minimum of two years of SAP Basis Administration on an Oracle platform.
• Understanding of the basic concepts of SAP administration and maintenance, as well as configuring and administering SAP User Security.
• Moderate understanding of technology architecture surrounding SAP (network, database, operating system, etc.) and SAP client architecture (instance, client, transports, authentication, XI, Solution Manager).
• Knowledge of various network operating systems, file and directory management.
• Moderate knowledge of Active Directory including maintenance of software groups, consumer groups, location codes, E2K, reporting, and computer group access.
• Excellent organizational, planning, and administrative skills.
• Effective communication skills.
• Ability to maintain confidentiality.
• Excellent project management skills.
• Analytical math skills.
• High attention to detail and a commitment to accuracy.
• Working knowledge of hardware and software related to PCs and data communications systems preferred.

Physical Requirements:

• Able to see and hear (correctable).
• Able to operate a keyboard.
• Able to sit for extended periods of time.
• Able to travel up to 25%.

Potential Hazards:

• Normal office hazards.
• Hazards associated with travel.

Equal Employment Opportunity Statement:

Niterra is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on ethnic origin, gender, age, disability, social status, health conditions, religion, opinions, sexual orientation, marital status, or any other characteristic protected under Mexico's Federal Labor Law and Constitution.

Notice to Staffing Firms:

Niterra does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or other payments related to unsolicited resumes or CVs, except as required by a written contract between Niterra and the recruitment agency or party requesting payment of a fee.