MONITORING MANAGEMENT (AVANGRID - GOPTS) VAC 1

Roles y responsabilidades: Figura dirigente de un perímetro tecnológico, con conocimiento experto en su área y con capacidad para microgestionar las actividades y recursos de su perímetro, así como capacidad para resolver tareas junto con el equipo de técnicos.

o El servicio engloba la infraestructura de monitorización informática de Avangrid.
o Nivel Educativo requerido: Título Universitario Tecnológico (Informática, Telecomunicaciones, Matemáticas, etc.)
o Experiencia mínima: Experiencia demostrable de al menos 3 años en las áreas técnicas, plataformas, herramientas e idiomas de su perímetro tecnológico.
o Posibilidad de On Call: SI

Solution / Knowledge
Requirements
BMC TrueSight Synthetic Monitoring
Technical Knowledge:
o Understand synthetic monitoring for web and mobile applications.
o Knowledge of scripting to create custom monitoring scripts.
Recommended Training:
o Specific TrueSight Synthetic Monitoring courses
Elastic Synthetic Monitoring
Technical Knowledge:
o Familiarity with the Elastic Stack platform.
o Understand how to use Elasticsearch, Logstash, and Kibana.
Recommended Training:
o Elastic Stack and synthetic monitoring courses
BMC Entuity
Technical Knowledge:
o Understand network and device monitoring.
o Familiarity with SNMP and network protocols.
Recommended Training:
o Specific BMC Entuity courses.
BMC ProactiveNet PerformanceManager
Technical Knowledge:
o Understand proactive monitoring and performance analysis.
o Knowledge of key metrics and thresholds.
Recommended Training:
o Specific ProactiveNet courses.
BMC Patrol Configuration Management
Technical Knowledge:
o Familiarity with configuration and change management.
o Understand how to configure and maintain BMC Patrol.
· Recommended Training:
o BMC Patrol Configuration Management administration courses
BMC Patrol Central and RTServers
Technical Knowledge:
o Understand the architecture of Patrol Central and RTServers.
o Knowledge of administration and configuration.
Recommended Training:
o Specific BMC Patrol Central and RTServers courses.

Elastic Synthetic Monitoring
Technical Knowledge:
o Understand the architecture of Elastic.
o Knowledge of administration, configuration, creating dashboards, creating synthetic transactions.
Recommended Training:
Specific Data management, Visualizations, courses.
OpsGenie
Technical Knowledge:
o Understand the architecture of OpsGenie.
o Knowledge of administration, configuration, perform audit.
o RestAPI calls.
Recommended Training:
o None
CA Spectrum
Technical Knowledge:
o Familiarity with the CA Spectrum monitoring tool.
o Understand event and alarm management.
Recommended Training:
o CA Spectrum administration courses.