Back to jobs
Job Description
At Achievers, we believe recognition fuels performance, and our customers rely on us to help them build workplaces where people truly thrive. As a Customer Success Associate, you’ll be at the heart of that mission, owning the strategy and long-term success of some of our most important mid-market customers.
In this role, you’ll act as a trusted advisor and strategic partner, helping customers unlock the full business value of the Achievers recognition and engagement platform. You’ll drive product adoption, identify growth opportunities, and influence expansion by showcasing best practices and measurable outcomes. Working closely with senior stakeholders, you’ll help design and execute recognition strategies that deliver ROI and support long-term customer retention and growth. If you’re passionate about customer success, energized by technology, and motivated by driving results, this could be the perfect opportunity for you.
At Achievers, we believe recognition fuels performance, and our customers rely on us to help them build workplaces where people truly thrive. As a Customer Success Associate, you’ll be at the heart of that mission, owning the strategy and long-term success of some of our most important mid-market customers.
In this role, you’ll act as a trusted advisor and strategic partner, helping customers unlock the full business value of the Achievers recognition and engagement platform. You’ll drive product adoption, identify growth opportunities, and influence expansion by showcasing best practices and measurable outcomes. Working closely with senior stakeholders, you’ll help design and execute recognition strategies that deliver ROI and support long-term customer retention and growth. If you’re passionate about customer success, energized by technology, and motivated by driving results, this could be the perfect opportunity for you.
Why Achievers is a Great Place to Work™
At Achievers, we believe recognition is a powerful driver of connection. With more than 4.3 million users across 190 countries, our employee recognition and rewards platform empowers organizations to build cultures where people feel seen and valued, everyday. We’re a team of passionate, thoughtful builders who care deeply about our product, our customers, and each other. Visit achievers.com to see how we’re inspiring recognition everywhere.
Our Approach to Total Rewards
We’re committed to providing a fair and competitive offer based on what you bring to the team.
Our customer success roles follow a defined commission structure that rewards your performance. For this role, the compensation plan follows a 70/30 split for base and commission earnings. $75,000 reflects the base salary, based on required skills, experience and market data.
Achievers is proud to be an equal opportunity employer committed to building a diverse, inclusive workplace where everyone can do their best work. We encourage qualified candidates from all backgrounds and experiences to apply.
Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs.