Laboratory Director
Job Description
At ALS, we encourage you to dream big.
When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.
Laboratory Director
Imagine your future with us!
At ALS, we encourage you to dream big. When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.
Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex problems for a safer, healthier world.
Primary Objective:
The Laboratory Manager will be responsible for the sustainable financial and commercial performance of the nominated business. They will be responsible for strategic and business planning and the execution of those plans. The Laboratory Manager will be responsible to ensure the business meets all local federal government compliance and ALS government requirements.
Position Duties and Scope:
Strategic Thinking
Management of Environmental laboratory, plus any regional service centers
Aligning the business to the ALS purpose; Science. Assurance. Sustainability.
Aligning the business to the company’s core values: Safe, Resilient, Curious, Committed, Caring, Honest
Aligning the business to the ALS strategic themes, client centricity, growth, innovation and technology and ALS way
Aligning the business to the ALS brand promise; Right solutions Right partner
Participation in the formulation of regional strategy and business plans
Strategic and business planning for the business unit
Ensure the business execute on the strategic plan and business plan objectives to achieve targets
Financial
Alignment to a low to cost produce product positioning strategy
Achieving budgeted financial performance and sustained profitable growth
The preparation of annual budgets
Managing CAPEX and OPEX to meet business needs
Manage cost control, labour management and operational performance of the business unit
The management of debt collection and cash conversion
Final approval of accounts payable
Client Focus
Supporting the ALS brand position of technical leadership in the market
Development and maintenance of client relationships
Management of turnaround time performance and client service
Providing timely and high-quality service to clients
The development of a client service culture that supports high levels of client retention and share of market
The development and execution of a sales & marketing strategy that targets new client acquisition
The development and execution of a business development strategy that positions the business for high levels of performance and growth
The development and implementation of a pricing strategy that facilitates business goals.
Management of formal client feedback mechanisms – NPS and/or client survey
Managing People
Builds trust within the team
Takes ownership of business-critical initiatives
Ensure that the staff structure and capabilities can facilitate current and future business needs including succession planning.
Lead a framework for staff engagement, development and learning
Holds staff accountable for outcomes
Staff development to meet the current and future needs of the business
Succession planning to support the continuing success of the business
Management of the Performance Management Review framework and fulfilment of its goals
Ensure direct reports have suitable skills and training for the roles they are fulfilling, including mentoring to direct reports.
Ensuring appropriate human resources management practices are developed and maintained
Quality, Safety and ESG
Compliance with regulatory and ALS policy requirements for governance
Ensure legislative and best practise compliance issues are observed
Adhere to the ethical and compliance requirements of the ALS Limited brand and all associated policies
Ensuring that the quality of data produced and the methodology used is maintained at a level that meets or exceeds company and market acceptable standards (based on ISO17025, NELAC etc).
Ensure the integrity of the laboratory’s quality system is maintained and further developed.
Assessing the results of quality audits and client complaints and implementing improvements as required.
Foster a working environment that aims to increase quality, safety, productivity and efficiency through upgrading technologies, methodologies and innovative processes
Managing and supporting the development of a diverse workforce
Alignment and support towards ALS’ carbon reduction strategy
Support towards the social commitments of the organization
Other
The submission of a monthly report appropriate to the role
The submission of quarterly business plan updates for the business unit
Provide local representation and leadership in any major contract negotiations (including leases).
Be present as the lead person on site for all legal requirements.
Other duties related to the successful operation and administration of the business, or required by the Regional or General Manager Environmental, USA
Education and Professional Experience:
Bachelor’s Degree in Science and/or Business
Minimum 10 years’ previous laboratory and/or business experience, including not less than 3 years’ in a management role.
Core Competencies:
Alignment to the company’s core values and culture
Passion for science, technology and innovation
Demonstrate ability to foster a strong team dynamic
Ability to think strategically and execute on projects
A client focussed business style and ability to develop relationships
Demonstration of a learning mindset
Strong self-awareness and communication skills
Mental agility – ability to understand and solve complex problems
People agility – ability to maximize outputs from a diverse range of people
Tolerance for uncertainty or ambiguity
Ability to be assertive and implement change
Ability to work under pressure and meet deadlines
Time management skills
Strong leadership attributes
Business acumen – strategic planning, business planning and knowledge of financial instruments
Ability to travel when and as required
Contributes actively to team discussions
Professional image
Other Requirements:
Any tasks assigned by Regional Manager
Ability to travel when and as required
Occasionally lift and/or move up to 50 pounds and lift and/or move heavier loads with assistance.
Must be able to work on computer while sitting for up to 8 hours per day.
Working at ALS
The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.
Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.
At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.
We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.
Everyone Matters
ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.
Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, members of minority groups, and persons living with disabilities.ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.
Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.
How to apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.