Operations Analyst — Physician Office Administration

Thank you for considering a career at Bon Secours!

Scheduled Weekly Hours:

40

Work Shift:

Days/Afternoons (United States of America)

Summary of Primary Function/General Purpose of Position

This role is responsible for developing, sourcing, collating and reporting key operational metrics.  Additionally, this role will be responsible for performing research, analysis and reporting on new initiatives. 

Essential Job Functions

• Source, accuracy test, collate and report key operational metrics

• Perform ad hoc analysis on new metrics, projects and initiatives.

• Consistently generate and distribute monthly operations performance reports to key stakeholders.

• Work closely with finance and market leadership to develop enhanced tools and reports.

• Track a multitude of communications, resources and deadlines concurrently.

• Complete monthly snapshot and trend reports, including KPI dashboard, MOR templates and others.

• Other duties as assigned.

Employment Qualifications

Required Education: Bachelors Degree or equivalent experience in lieu of education

Specialty/Major: Healthcare administration, business, finance or related field.

Preferred Education: Masters Degree

Specialty/Major: Healthcare administration, business, finance or related field.

Minimum Qualifications

Preferred Years and Type of Experience: 3 years in healthcare field, preferably in physician practice management or similar

Required Knowledge, Skills and Abilities: Effective communication, time management, organization skills.  All Microsoft Office products.

Bon Secours is an equal opportunity employer.

As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts

• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

Physician Office Administration - St. Francis Physician Services - Physician Services Operations

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected].