Benefits/Human Resources Assistant

What does Exploria Resorts have to offer?  Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short – Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, growth opportunities, and more!

 

Benefits/Human Resources Assistant

Full Time

$45-50K 

Location: Corporate Office 127 Town Center Blvd. Clermont, FL 34714

(This is not a remote or hybrid position)

Monday - Friday 8:30 AM-5:00 PM

 

Job Summary:

 The Benefits/Human Resources Assistant coordinates and administers benefits, including medical, dental, vision, life insurance, short and long-term disability, Flexible Spending Account, Health Savings Account, Leave of Absence, FMLA, 401K plan, and other human resources duties. 

 Responsibilities and Duties:

• Responsible for benefit plan billing, auditing, and related processes for medical, dental, vision, STD, LTD, Life/AD&D, FSA, HSA, life events, COBRA and 401k.
• Collaborate closely with Payroll to maintain spreadsheets for each insurance provider to provide the necessary documentation for invoice processing
• Reconcile and approve carrier invoices for timely payment
• Review and audit benefits eligibility, benefit elections, qualifying events, and terminations to ensure accurate and timely processing
•  Process ST/LTD claims requests with the insurance company while guiding employees through the process
• Administration of the company leave programs and ADA
• Ensure compliance with legal and regulatory requirements related to employee benefits, such as ERISA, HIPAA, and ACA  - Filings such as 5500’s, ACA, 1095, etc
• Provides support to employees with questions and resolves concerns by interpreting benefit policies and procedures. Collaborate with partners to ensure effective and efficient service to employees
• Prepare reports for census, compliance testing, and audits.
• Coordinate, create content, and effectively communicate annual open enrollment meetings and presentations
• Facilitate benefits training and offer benefits guidance during new hire orientation, in-person, by phone, and virtually via video conference
• Providing ongoing support for the Human Resources Department

• Provide backup assistance for:
  • Processing new hires, HRIS data entry, and guiding them through onboarding paperwork
  • Schedule interviews, confirmation calls, and balance calendars for interviewers and candidates
  • Onboarding orientation – set up and present.
  • Attend and assist with hiring events
  • Administrative duties
• Other duties as assigned by management

 

Qualifications and Skills:

• Bachelor’s Degree in a related field, or equivalent related professional experience
• Understanding of benefits administration and compliance
  • Health/Vision
  • Dental/Life
  • ST/LTD
  • 401(k)
• Working experience with benefit audits and compliance reporting
• Working knowledge of leaves of absence and ADA regulations
• Effective communication skills, including comprehension, verbal, and written communication skills
• Ability to analyze and interpret information and data, and handle sensitive information confidentially
• Proficient with Microsoft Office/Excel spreadsheets, including VLOOKUP
• Working knowledge of HRIS systems, Paycom software is preferred but not required
• Bilingual is helpful

 

Required Competencies:

• High attention to detail
• Strong organizational skills: able to manage multiple priorities and perform well in a fast-paced and time-sensitive environment with accuracy
• Organizational and time management skills – developing and maintaining a system to keep self and workload organized for timely completion, i.e., developing checklists, creating calendars/folders, etc.
• Ability to function effectively and positively with all levels of the organization in a team-oriented, collaborative environment
• Flexible, easy-going, and comfortable with taking on a variety of tasks
• Demonstrates excellent customer service skills
• Proactively anticipates needs, identifies opportunities to improve support and efficiency, and responds with urgency in a service-focused, solutions-oriented manner.
• Maintains a positive, professional demeanor and demonstrates a willingness to take on new challenges, expanded responsibilities, and ongoing opportunities for professional growth.