Segment Sales Representative - Heavy Industry & Mining
Job Description
Unlock Your Potential at Eaton: Where Diversity Drives Innovation. No matter where you come from, your aspirations matter to us. We believe in the power of different perspectives, experiences, and backgrounds to ignite innovation and drive success. We're in the business of empowering people, and that includes you. Your journey here is not just about a job; it's about a shared vision for a brighter, more sustainable future.
For our team in South Africa, we are looking for a Segment Sales Representative focused on Heavy Industry & Mining.
In this role, you will be responsible for developing, managing, and growing sales within the mining, metals, and heavy industrial segments. You will engage with complex operational environments such as underground and surface mines, processing plants, smelters, and heavy manufacturing facilities, delivering tailored solutions in Low Voltage Power Distribution and Industrial Power Quality.
Your primary objective is to drive sustainable revenue growth through solution-based selling, while ensuring full compliance with industry regulations, safety standards, and company strategy.
Hybrid working solutions are available for our office in Johannesburg.
Travel rate is up to 75% of the working time.
Key Responsibilities
Sales Strategy & Account Management
- Develop and execute sales strategies targeting mining houses, consultants, and industrial customers (OEMs).
- Identify, qualify, and close new business opportunities within mining and heavy industrial environments.
- Manage complex sales cycles involving engineering, procurement, and operations stakeholders.
- Build and maintain strong relationships with mining groups, consultants, EPC contractors, OEMs, and system integrators.
- Drive early-stage specification of solutions within projects.
- Manage and grow strategic accounts across different phases of the asset lifecycle.
- Ensure customer satisfaction through technical support and after-sales engagement.
Solution Selling
- Understand customer challenges such as power instability, harmonics, downtime, and operational efficiency.
- Position solutions including MV/LV power distribution and UPS systems.
- Collaborate with technical teams to design compliant and optimized solutions.
- Translate technical requirements into clear value propositions (e.g., uptime, cost savings, safety).
Market Intelligence & Planning
- Monitor mining sector trends, capital projects, and market developments.
- Track regulatory requirements and competitor activities.
- Maintain accurate forecasts and strong pipeline visibility.
- Support SIOP processes and strategic planning.
Governance & Compliance
- Ensure adherence to safety, electrical, and company standards.
- Maintain accurate CRM data and reporting.
- Follow procurement and tender processes.
Key Performance Indicators (KPIs)
- Sales revenue and margin growth.
- New project wins and pipeline value.
- Conversion rates and forecast accuracy.
- Customer retention and account growth.
- CRM adoption and data quality.
- Project and customer inventory planning.
Qualifications:
- Tertiary qualification in Engineering, Industrial Engineering, or Business (preferred).
- Minimum of 5+ years of experience in mining or industrial sales.
- Strong understanding of mining and industrial operations.
- Solid knowledge of MV/LV systems and Power Quality solutions.
- Ability to interpret technical drawings and documentation.
- Proven track record in project-based and solution selling.
- Strong negotiation and stakeholder management skills.
- Excellent communication and presentation abilities.
- Experience working with mining houses, EPC contractors, and OEMs.
What we offer:
- Competitive compensation and benefits package
- Challenging projects in dynamic collaborative team
- Flexible working solutions (remote, flexible working hours, compressed week, part time etc.)
- We make your aspirations matter – Eaton encourages internal promotion, whenever possible
- We make your growth matter - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
- We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies
We make your wellbeing matter – We put your health and safety first. Wellness at Eaton is more than a program, it’s about changing the environment by offering the right tools to help empower employees to make that happen
All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
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