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Job Description
Job Title: Cheese Clerk
Department: Cheese
Reports To: Cheese Manager
FLSA Status: Nonexempt
Essential Duties and Responsibilities
The Cheese Clerk is responsible for providing service that exceeds the expectations of customers by performing the following duties (other duties may be assigned):
Prepares goods by weighing, packaging, slicing; filling, stocking, and checking code dates in the Cheese Department
Serves customers in the Cheese Department by listening to the request and obtaining the desired product
Proper use of slicer to cut weighable product required
Helps manage costs by controlling shrink and theft
Sets up advertising displays or arranges merchandise on counters and tables to promote sales
Answers the telephone and takes orders when necessary
Customer Service Skills
Cheese Clerks are expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. Cheese Clerks are expected to have a positive “can-do” attitude; to treat others with respect; and easily adjust to changes in the workplace.
Education and/or Experience
High School diploma or general education degree (GED).
Physical Demands
While performing the duties of this job, the Cheese Clerk is regularly required to stand; walk; and use hands to finger; handle, or feel objects, tools, or controls. The Cheese Clerk occasionally is required to reach with hands and arms. The Cheese Clerk is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The Cheese Clerk must frequently lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close and color vision.