House Manager / Household Operations Lead. - Upper West Side, Manhattan, NY
Job Description
About the Family
A warm, high-performing Manhattan family is seeking an exceptionally proactive, systems-oriented House Manager to support the day-to-day operations of their growing household as they transition from apartment living into a large family home. The household includes two principals, three young children (all under 8), a live-in nanny, and a friendly Goldendoodle.
The family is moving from a three-bedroom apartment into an approximately 7,500 square foot, five-bedroom home, a significant jump in operational complexity. They are looking for someone who can create calm, structure, and consistency from the ground up during this transition.
This is not a traditional housekeeping role. The family wants a true operational partner: someone who naturally takes ownership, notices problems before they become stressors, and builds systems that reduce the mental load of running a busy home. The right person enjoys creating order out of chaos and supports high-functioning families with warmth, discretion, and initiative.
What You Will Focus On
Household Operations and Daily Flow
Oversee the daily functionality and organization of the home
Keep common spaces consistently reset and visually calm
Coordinate household routines and operational flow across multiple support staff
Handle light household administration and logistics
Receive deliveries, oversee packages, and follow through on household tasks
Manage trash and recycling schedules and stay aware of home maintenance needs
Organization and Systems (a top priority for this family)
Create and maintain sustainable systems for closets, pantry, kitchen equipment, toys, storage, and household supplies
Rotate seasonal and children's clothing and remove outgrown items
Maintain shoe organization and care
Build systems designed to stay working long-term, not one-time resets
Kitchen and Wellness Support
Keep the kitchen, pantry, and wellness areas fully stocked and organized
Prepare healthy meals and snacks for the family
Support lunch and dinner preparation and coordination
Maintain gym refresh systems (water, towels, supplies)
Create systems that reduce daily decision fatigue around meals and upkeep
Vendor and Property Coordination
Coordinate vendors, service providers, and maintenance appointments
Oversee cleaning schedules and help keep the home operationally supported during travel
Communicate proactively about household issues before they escalate
Move-In and Transition Support
Assist with move-related logistics, unpacking, and home setup
Establish organizational systems throughout the new property
Manage vendor access and deliveries during the transition
Family and Pet Support
Occasional school pickups and child-related support as needed
Dog walking and coordination for the family Goldendoodle
Collaborate respectfully alongside the existing live-in nanny