Job Description
- Paid time off
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
- Customer-Focused: We are client focused and results-driven.
- Growth Minded: We believe in collaborative learning and industry best practices to deliver excellence.
- Fact Finders: We are passionate investigators for discovery and truth.
- Community Partnerships: We believe there is no greater power for transformation than delivering on what a community cares about.
Role Overview
- Review and analyze court record documents and dockets with high accuracy
- Conduct in-depth online research using government databases and tools
- Order and verify legal documents from researchers and court clerks
- Interpret legal documents and apply client-specific and federal/state restrictions (FCRA knowledge is a plus)
- Prepare thorough, high-quality investigative reports within strict deadlines
- Maintain real-time updates in internal systems and flag delays or discrepancies
- Communicate effectively with courts, clerks, and other government entities
- Suggest and implement improvements in process, workflow, and team communication
- Ensure the confidentiality and security of all sensitive information
- Conduct online and/or in-person searches of public court records across various jurisdictions
- Accurately identify, interpret, and document criminal case information
- Follow established KENTECH research protocols and FCRA-compliant procedures
- Maintain daily productivity and quality targets
- Flag any discrepancies, sealed records, or potential identity mismatches
- Communicate with team leads when clarification or escalations are needed
- Log research activity and maintain chain-of-custody documentation in case management system
- Stay current on jurisdiction-specific access requirements and legal updates
- Prior experience in criminal records research (2+ year preferred)
- Strong understanding of U.S. court structures and legal terminology
- Must be comfortable working independently and meeting strict deadlines
- High-speed internet and secure home office setup
- FCRA knowledge is required
- Background in legal research, investigations, or data verification a plus
- Prior experience working with background screening firms or CRAs
- Familiarity with TazWorks, ClearStar, or similar platforms
- Bilingual
This is a remote position.
