Senior Program Manager - Content Ops and Learning Technology
Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Program Manager - Content Ops and Learning Technology in the United States.
This role sits at the intersection of content strategy, learning technology, and operational excellence, driving how customer education is delivered and scaled across a complex multi-product ecosystem. You will own the systems and workflows that transform knowledge into structured, measurable, and continuously improving learning experiences. Acting as the operational backbone of a new customer education function, you will ensure content is discoverable, accurate, and effectively connected to support and product ecosystems. The role requires strong ownership of learning platforms, content infrastructure, and cross-functional processes that enable scale. You will collaborate closely with product, support, AI enablement, and engineering teams to unify tools and workflows. This is a high-impact position for someone who thrives in building systems from the ground up and turning fragmented content into a strategic asset. The environment is fast-moving, highly collaborative, and deeply focused on customer value.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Program Manager - Content Ops and Learning Technology in the United States.
This role sits at the intersection of content strategy, learning technology, and operational excellence, driving how customer education is delivered and scaled across a complex multi-product ecosystem. You will own the systems and workflows that transform knowledge into structured, measurable, and continuously improving learning experiences. Acting as the operational backbone of a new customer education function, you will ensure content is discoverable, accurate, and effectively connected to support and product ecosystems. The role requires strong ownership of learning platforms, content infrastructure, and cross-functional processes that enable scale. You will collaborate closely with product, support, AI enablement, and engineering teams to unify tools and workflows. This is a high-impact position for someone who thrives in building systems from the ground up and turning fragmented content into a strategic asset. The environment is fast-moving, highly collaborative, and deeply focused on customer value.