Scheduled Hours

37.5

Position Summary

The Senior Associate University Registrar is a member of the leadership team in the Office of the University Registrar (OUR), reporting to the University Registrar. They are primarily responsible for leading the functional and technical operations in OUR, overseeing the implementation of academic policies and processes, evaluating office and institutional practices to identify areas for improvement, providing and ensuring daily operations are carried out smoothly and according to best practices.

Job Description

Leadership & Administration

• Provide strategy and direction for daily operations of the Office of the University Registrar.
• Act on behalf of the University Registrar in their absence.
• Supervise associate university registrars for curriculum, records and systems and technology, providing appropriate support and direction for each team while facilitating coordination across units; ensure teams adhere to service models to provide high-quality, responsive engagement with campus constituencies.
• Foster an office-wide responsive service orientation that supports the academic mission of the university.
• Collaborate with the associate university registrar for data and analysis and the associate director of academic engagement to ensure the University Registrar is appropriately informed of office operations and emergent issues and consulted as necessary.
• Monitor process, documentation and training practices to ensure consistency and accuracy across units and recommend improvements.
• Provide appropriate direction and advice for campus partners such as Athletics, the Center for Career Engagement, Advancement, the Office of the Provost, etc.

Academic Affairs

• Manage the implementation of the academic calendar in Workday.
• Oversee implementation of new academic programs in campus systems to ensure cross-functional coordination, supporting school and unit goals and institutional guidelines.
• Advise Workday Student Support Team and OUR team members on academic structure, student and other academic data elements and configuration changes to support university initiatives and external compliance matters.
• Participate in university-wide academic and administrative policy initiatives, and serve as a primary resource for academic process and policy decisions as a subject matter expert or consultant for campus partners and OUR team members.
• Lead OUR efforts to incorporate best practices into curriculum management, academic records and registration; guide efforts to incorporate new tools and processes.

Operations

• Provide leadership in OUR engagement with the Workday Student Support Team; ensure subject matter expertise on Workday functionality and OUR use of the system is brought forward in system governance, troubleshooting and campus support and engagement.
• Serve as primary security contact for the Workday Student Support Team, on behalf of the University Registrar.
• Collaborate with and support OUR staff and campus partners in system implementations, upgrades and maintenance to ensure alignment with priorities and budgets.
• Edit and approve policy documentation in the University Bulletin.

Engage with Workday Student Maintenance and Support

• Coordinate with OUR colleagues, Workday Support Team and WashU IT in maintaining system and integrations, i.e. testing and engaging with upgrades and ongoing maintenance.
• Address support requests from campus partners and students and escalate as necessary in alignment with Workday support delivery model.

Maintain Office Standards and Expectations

• Serve on the Office of the University Registrar management team to support, direct, and guide office operations.
• Engage in professional development activities and study to improve professional skills and stay current on regulations and best practices.
• Attend and present at seminars and conferences to develop expertise and a network of colleagues and to represent WashU in St. Louis.

Perform other duties as assigned.

Working Conditions:
Job Location/Working Conditions

• Normal office environment
• Ability to travel to various on and off campus locations
• Occasional travel to annual conferences

Physical Effort

• Typically working at a desk or table
• Repetitive wrist, hand or finger movement

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor's degree

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Leadership In A Higher Education Institution (7 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Required Qualifications:

• Seven years of leadership experience in a registrar’s office or campus partner office working with academic information and overseeing operations, including staff supervision.

• Proficient in the functional design, use and management of student information systems.

• Knowledge of current best practices in the registrar profession.

• Experience successfully evaluating, designing, implementing and improving administrative processes in collaboration with campus partners in a decentralized university environment.

Preferred Qualifications

Education:

Master's degree - Higher Education Administration

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Academic Administration, Administrative Policies, Change Management, Collaboration, Communication, Decision Making, Team Management

Grade

G16

Salary Range

$96,000.00 - $169,300.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.