Creative Lead, Lifecycle & Retention

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Creative Lead, Lifecycle & Retention in Canada.

This role sits at the intersection of creative strategy, lifecycle marketing, and brand storytelling, with a mandate to reshape how customers experience a complex consumer product through communication. You will define and elevate the voice across CRM, email, SMS, and in-app messaging, turning transactional touchpoints into meaningful, trust-building interactions. Operating in a fast-scaling, data-driven environment, you will partner closely with product, growth, and insights teams to deeply understand user needs and emotional drivers. Your work will directly influence engagement, retention, and long-term customer loyalty across millions of users. This is a high-impact, hands-on role where creative craft is treated as a core growth lever. You will have the opportunity to build tone, voice, and messaging systems from the ground up and shape how a modern consumer brand communicates at scale.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Creative Lead, Lifecycle & Retention in Canada.

This role sits at the intersection of creative strategy, lifecycle marketing, and brand storytelling, with a mandate to reshape how customers experience a complex consumer product through communication. You will define and elevate the voice across CRM, email, SMS, and in-app messaging, turning transactional touchpoints into meaningful, trust-building interactions. Operating in a fast-scaling, data-driven environment, you will partner closely with product, growth, and insights teams to deeply understand user needs and emotional drivers. Your work will directly influence engagement, retention, and long-term customer loyalty across millions of users. This is a high-impact, hands-on role where creative craft is treated as a core growth lever. You will have the opportunity to build tone, voice, and messaging systems from the ground up and shape how a modern consumer brand communicates at scale.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

 

 

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