Job Description
Internal Sales Rep - Medical Devices/HCT
Overview:
We are looking for a motivated and people-oriented Hearing Care Technician to join our team. This role is an exciting opportunity to jumpstart your career in hearing healthcare, with a clearly defined path toward becoming a licensed Hearing Care Specialist. Ideal candidates bring strong backgrounds in sales, customer service, hospitality, or related fields, and are ready to put these skills to work in a clinical setting.
We offer comprehensive training, including mentorship and support for licensing requirements. You will begin by assisting with patient care and hearing aid adjustments, gaining hands-on experience that builds your technical and interpersonal skills. As you progress, we provide the education and resources you need to achieve a Hearing Care Specialist license.
Key Responsibilities:
- Conduct patient screenings, ear impressions, and hearing aid fittings.
- Assist with hearing aid adjustments, troubleshooting, and repairs.
- Provide personalized care and usage instructions to patients.
- Support sales and patient follow-up to build and maintain patient relationships.
- Collaborate with the Hearing Care Specialist to ensure patient needs are met and treatment plans are followed.
- Maintain patient records and manage administrative tasks related to patient care.
Skills We’re Looking For:
- Sales Acumen: Comfortable with patient interactions, upselling, and guiding patients toward products and services suited to their needs.
- Customer Service Orientation: A dedication to creating positive patient experiences and building rapport with clients.
- Attention to Detail: Strong organizational skills to manage patient files, order supplies, and assist in accurate hearing aid fittings and adjustments.
- Team Collaboration: Ability to work closely with the Hearing Care Specialist and clinic staff to support patient outcomes.
- Problem-Solving Skills: Ability to troubleshoot patient concerns and resolve issues with hearing devices.
What We Offer:
- Pathway to Licensing: Comprehensive training and support for obtaining the Hearing Care Specialist license.
- Professional Development: Regular skill-building opportunities to advance in your career.
- Employee Benefits: Health, dental, and vision insurance; 401(k); paid time off; and employee discounts.
Minimum Qualifications:
- High school diploma or equivalent (required).
- Prior experience in sales, customer service, hospitality, or related fields.
- Interest in pursuing a career in hearing care, with a commitment to the licensing pathway.
- Proficiency in Microsoft Office and general computer skills.
Preferred Qualifications:
- Previous experience in a healthcare or patient-focused role.
- Ability to manage a fast-paced environment with a friendly and professional demeanor.
Join Our Team!
If you’re passionate about helping people and ready to grow in the healthcare industry, apply today to become a Hearing Care Technician with Beltone. Build a meaningful career while making a difference in our patients’ lives.
We are an Equal Opportunity Employer.