Job Description
The Food Runner at CurrentBurger is responsible for delivering food to tables, describing the dishes to guests, monitoring guest satisfaction, and assisting the kitchen in expediting the service process. Must be pleasant, conscientious, and professional with excellent knowledge of food and alcoholic beverage selections. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth service operations and quality service.
About CurrentBurger:
Times change, but burgers never go out of style. Inspired by classic soda shops, this casual eatery serves a variety of elevated comfort foods, including juicy smash burgers and hand-spun milkshakes. Eat in, or pick up your order from our take-out window bordering Waterfront Park.
HOURS OF OPERATION:
11AM – 9PM daily
Duties/Responsibilities:
Act with integrity, honesty, and knowledge that promote the culture and values of BHC.
Ensure that all guests feel welcome and are given responsive, professional, gracious service always.
Maintains clean and organized workstations that are cohesive with the restaurant’s philosophy, culture, and standards of excellence.
Recognize or seek areas for staff and restaurant improvement and offer positive solutions for change.
Operate within the restaurant daily with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy, and initiative.
Understand completely all programs, procedures, standards, specifications, guidelines, and training programs.
Understand the philosophy of management and owner. Displays consistent attention to detail and follows through on all restaurant policies.
Represents the restaurant professionally through effective communication, cooperation, and relationships with all business partners.
Required Skills/Abilities:
The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Ability to describe all menu items, prices, and methods of preparation. And to use suggestive selling techniques to encourage the guests to choose items that are house specialties.
Must have complete knowledge of and use the service guidelines outlined in the Food Runner/Back Server Manual.
Must have complete knowledge of products and specifications that are outlined in the menu matrix and cuisine manual.
Further duties not currently listed in this outline may be added at the manager’s discretion.
Physical Requirements:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Most work tasks are performed indoors. Temperature is moderate and controlled by restaurant environmental systems; however, employees must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more.
Must be able to stand and exert well-paced mobility for at least 8 hours in length.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to exert well-paced ability to reach other departments of the restaurant on a timely basis.
Must be able to lift trays of food or food items weighing up to 30 lbs. on a regular and continuing basis.
Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, stooping, crouching, kneeling, listening, hearing and visual acuity.
Requires manual dexterity to use and operate all necessary equipment.
Safely lift and easily maneuver plates, cases of water, chairs and tables.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
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BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.