Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Client Support Analyst in India.
This role sits at the heart of client success, supporting sophisticated investment and wealth management firms in their day-to-day use of a complex financial data platform. You will act as a trusted first point of contact for client queries, helping users troubleshoot issues, understand data outputs, and maximize platform value. The position requires strong analytical thinking to investigate data discrepancies and resolve calculation-related challenges in large, complex datasets. You will collaborate closely with Engineering, Product, and Account Management teams to ensure timely and effective issue resolution. This is a highly client-facing role involving email, phone, and virtual interactions with global stakeholders. It is ideal for someone who enjoys problem-solving, working with financial data, and delivering high-quality client experiences in a fast-paced, global environment.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Client Support Analyst in India.
This role sits at the heart of client success, supporting sophisticated investment and wealth management firms in their day-to-day use of a complex financial data platform. You will act as a trusted first point of contact for client queries, helping users troubleshoot issues, understand data outputs, and maximize platform value. The position requires strong analytical thinking to investigate data discrepancies and resolve calculation-related challenges in large, complex datasets. You will collaborate closely with Engineering, Product, and Account Management teams to ensure timely and effective issue resolution. This is a highly client-facing role involving email, phone, and virtual interactions with global stakeholders. It is ideal for someone who enjoys problem-solving, working with financial data, and delivering high-quality client experiences in a fast-paced, global environment.
