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Jobgether

Client Support Analyst

IndiaPosted 1 weeks ago
Full-timehybrid

Job Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Client Support Analyst in India.

This role sits at the heart of client success, supporting sophisticated investment and wealth management firms in their day-to-day use of a complex financial data platform. You will act as a trusted first point of contact for client queries, helping users troubleshoot issues, understand data outputs, and maximize platform value. The position requires strong analytical thinking to investigate data discrepancies and resolve calculation-related challenges in large, complex datasets. You will collaborate closely with Engineering, Product, and Account Management teams to ensure timely and effective issue resolution. This is a highly client-facing role involving email, phone, and virtual interactions with global stakeholders. It is ideal for someone who enjoys problem-solving, working with financial data, and delivering high-quality client experiences in a fast-paced, global environment.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Client Support Analyst in India.

This role sits at the heart of client success, supporting sophisticated investment and wealth management firms in their day-to-day use of a complex financial data platform. You will act as a trusted first point of contact for client queries, helping users troubleshoot issues, understand data outputs, and maximize platform value. The position requires strong analytical thinking to investigate data discrepancies and resolve calculation-related challenges in large, complex datasets. You will collaborate closely with Engineering, Product, and Account Management teams to ensure timely and effective issue resolution. This is a highly client-facing role involving email, phone, and virtual interactions with global stakeholders. It is ideal for someone who enjoys problem-solving, working with financial data, and delivering high-quality client experiences in a fast-paced, global environment.

How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
 
 
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Client Support Analyst at Jobgether | Renata