Support product expansion and feature launches. Drive operational and process improvements to increase product velocity and quality.
Analyze data to drive project direction. Contribute with technical solutions to automation, dashboarding, reporting.
Develop deep technical knowledge to troubleshoot issues, identify root causes, and propose solutions for emerging challenges.
Manage program tasks and dependencies from identification to completion. Define and implement governance structures for managing risks, postmortems, and escalations. Manage multiple, time-sensitive projects simultaneously.
Craft clear communications that synthesize progress, risks, and mitigations. Work closely with partner teams to manage program changes and align stakeholders on decisions and changing circumstances.

Technical Program Manager II, Consumer Messaging, Platforms and Devices

Job Description