Job Description
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
At U.S. Bank, we deliver technology solutions that enable our customers and businesses to make confident financial decisions through secure, scalable, and highly reliable platforms.
We are seeking a Manager – Management Systems Development to lead engineering and operational delivery for enterprise applications that support infrastructure governance, application resiliency, and operational visibility across hybrid environments.
This role provides people leadership, technical direction, and full lifecycle accountability for in-house developed applications and automation platforms used broadly across the enterprise.
Key Responsibilities
Application Development & Delivery
Lead the design, development, testing, and implementation of enterprise applications and platform capabilities
Own delivery outcomes, ensuring solutions meet performance, scalability, reliability, and security standards
Translate business and technology requirements into actionable delivery plans and execution roadmaps
Partner with product, infrastructure, and application teams to deliver integrated, enterprise-aligned solutions
Production Support & Operational Management
Accountable for production stability, availability, and incident response for supported platforms
Ensure adherence to change management, release management, and production support processes
Drive continuous improvement in monitoring, alerting, and operational efficiency
Establish and track metrics focused on availability, performance, and risk reduction
Application & Platform Lifecycle Ownership
Provide end-to-end ownership of multiple applications across:
Engineering and development
Production operations and incident response
Ongoing modernization and technical currency
Drive adoption of automation, APIs, and self-service capabilities to improve scalability and reduce manual effort
Ensure platforms align to enterprise architecture standards and integration patterns
People Leadership & Talent Development
Lead and develop a team of software engineers and Agile resources (~8–10 team members)
Set clear expectations, drive accountability, and foster a high-performance culture
Provide coaching, performance management, and career development
Support succession planning and talent pipeline development
Risk, Controls & Compliance
Ensure applications meet enterprise risk, security, and regulatory requirements (SOC, SOC2, PCI)
Partner with risk, compliance, and audit teams to support reviews and maintain strong control environments
Maintain documentation, controls, and traceability required for audit readiness
Cross-Functional Partnership
Collaborate with application, infrastructure, platform, and security teams across the enterprise
Align delivery with enterprise architecture standards and shared platform strategies
Contribute to initiatives including cloud adoption, resiliency improvements, and automation enablement
Basic Qualifications
Bachelor's degree or equivalent work experience
At least 8 years experience with management approaches, tools, and techniques for gaining the cooperation and support of others.
At least 5 years experience with utilizing, configuring, and installing software for connecting distributed -software and services across heterogeneous platforms.
At least 10 years experience within a total Information Technology (IT) environment.
Preferred Skills/Experience
Experience supporting enterprise-scale, in-house developed applications and platforms
Knowledge of:
Hybrid cloud environments (Azure, AWS, on-prem)
API-driven architectures and integration patterns
Automation and self-service platform enablement
Experience in production operations, incident management, and continuous improvement practices
Familiarity with infrastructure or platform services supporting resiliency and high availability
Experience operating in SOC/SOC2/PCI regulated environments
Leadership Competencies
Drives Results – Accountable for delivery outcomes and operational performance
Manages Complexity – Leads delivery across multiple systems and dependencies
Develops Talent – Builds and develops high-performing teams
Collaborates Effectively – Partners across organizational boundaries
Continuous Improvement Mindset – Identifies and implements process and technology improvements
Scope & Impact
Leads a team responsible for applications supporting enterprise infrastructure governance, automation, and operational visibility
Supports systems used broadly by internal engineering, infrastructure, and support teams
Accountable for both delivery execution and production support outcomes across multiple platforms
This position is not eligible for visa sponsorship.
Location expectations
This role requires working from a U.S. Bank location three (3) or more days per week.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $133,365.00 - $156,900.00U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.