Job Description
POSITION SUMMARY
Food and Beverage Supervisor (Bars)
This is a hands-on supervisory role responsible for overseeing bar operations, ensuring staff works cohesively as a team to deliver exceptional beverage service and meet guest expectations. The Bar Supervisor will assist management in training, scheduling, motivating, and coaching bar staff to achieve optimum performance, maintain high guest engagement, and maximize profitability. This position requires strong knowledge of beverages, mixology, and bar standards, serving as a role model for the team.
Responsibilities & Qualifications:
- Supervise daily bar operations and ensure consistent quality and presentation of beverages.
- Maintain beverage standards, recipes, and compliance with health and safety regulations.
- Train and mentor bar staff on mixology techniques, product knowledge, and guest service excellence.
- Monitor inventory levels, manage ordering, and control beverage costs effectively.
- Collaborate with management to create seasonal cocktail menus and promote beverage offerings.
- Handle guest inquiries and resolve issues promptly to ensure satisfaction.
- Maintain a clean, organized, and efficient bar environment.
- Hospitality degree or Certified Beverage Professional preferred.
- Minimum 2+ years of bar or beverage experience, with at least 1 year in a supervisory role.
- Strong knowledge of spirits, wine, beer, and cocktail preparation.
- Excellent communication skills, verbal and written in English.
- Strong organizational and leadership skills; detail-oriented.
- Familiarity with beverage cost controls and inventory management.
- Experience with POS systems; Oracle Hospitality Symphony desirable.
- Flexible schedule, including weekends and holidays, and ability to work indoors and outdoors under varying conditions.
Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, and/or departments to ensure guest needs are met. Ensure staff is working together as a team. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Complete scheduled inventories of supplies, food, and liquor. Check stock and requisition necessary supplies. Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Communicate last call at designated closing time.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 2 years of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.