Insurance Collections Coordinator (31359)

Connecticut GI, a division of GI alliance, is looking for a full-time experienced Insurance Collections Coordinator to join our Rocky Hill Care Center! We are the largest gastroenterology practice in the state of Connecticut with 30 Care Centers and still growing. Our employees are the foundation of our practice, and we pride ourselves on the fact that we have been named a TOP WORKPLACE 8 times! Our team of clinical and administrative support staff work collaboratively with our physicians and advanced practitioners to provide our patients with the most comprehensive and compassionate care. Here at CTGI our promise is to treat every patient as if they were a member of our own families, and we are looking for team members who also embody this vision! 

A Short List Of Reasons Why You Should Work For CTGI 

• Selected as a Top Workplace 8 Times 

• Competitive Pay 

• Very Fast-Growing Practice 

Duties/Responsibilities: 

• Research and resolve unpaid claims in established timeframe 

• Research and resolve claims found in all assigned workqueues in established timeframes 

• Research and resolve clearinghouse rejection/denials 

• Maintain current knowledge of covered and non-covered CPT and ICD 10 coding by using monthly payer bulletins and updates provided by Team Lead, Supervisor or Manager 

• Maintain, update and distribute insurance participation lists 

• Submit appeals as needed 

• Communicate issues with provider reps as needed 

• Maintain incoming mail and/or fax communications which includes reviewing, distributing and uploading as needed 

• Follow established policies, control processes, procedure and guidelines 

• Check email frequently throughout the day to ensure all communications are received 

• Other duties as assigned  

Required Skills/Abilities:  

• Strong problem-solving skills 

• Possess strong computer skills, including proficiency in Excel 

• Demonstrate excellent oral and written communication skills in order to effectively communicate with patients, physicians, peers, insurance companies and pharmacy personnel 

• Have a broad knowledge of medical terminology 

• Have the ability to prioritize and multi-task and must be able to function in a fast paced, at times, stressful environment 

• Be able to function independently and as part of a team 

• Proficient in EPIC  

Education and Experience: 

• High school diploma or equivalent 

• At least 2 years related experience required  

Hours: 

• Monday – Friday 

• 8:00am – 4:30pm 

Pay: From $19.00 - $31.00 per hour, depending on experience 

Work Location: Hybrid 

Qualifications

• Excellent written and verbal communication skills
• Excellent customer service skills are required
• MS Office experience, particularly in MS Word and MS Excel
• Ability to type at least 30 wpm
• Prior appeals experience electronically and ability to obtain claim status
• Ability to multi-task and work in fast-paced environment.
• Detail-oriented
• Basic understanding of healthcare plans
• Be able to read and understand medical benefits
• Bilingual is a plus
• Medical terminology (CPT, ICD 10) knowledge

Education: High school diploma or equivalent

Experience: 2-4 years of prior insurance experience is preferred. Prior appeals experience electronically and ability to obtain claim status needed.

Requirements for Level I Status:

• Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision
• Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision

Additional Qualifications: N/A

Performance Requirements:

• Excellent communication skills, both written and verbal
• Proficient technical (computer) skills
• Ability to multi-task and prioritize
• Self-motivated with initiative
• Strong sense of ethics

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.

Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.

NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.

No phone calls or agencies, please.

EEO/AA-M/F/disabled/protected veteran