Browse Jobs
Browse fresh roles from company career pages, then filter by keyword, location, salary, skills, remote scope, and more. Each listing links back to the employer-controlled apply path when available.
942 jobs match your filters
11mo
Scheduling Specialist
IntouchCX
About the Job We’re looking for a Scheduling Specialist to work in partnership with both our Operations and Workforce Management Team to align the accuracy of original schedules to forecasted work volume. Reporting to the Manager of Resource Planning, this role will also be res
NCR, PH
remote
11mo
Training Facilitator
IntouchCX
About the Job We are changing the way people think about customer service, and we need your help! We’re seeking a Trainer to deliver training modules and run classes for our team members. Are you a leader with a passion to help people learn? This role is responsible for deliv
NCR, PH
remote
11mo
Learning & Development Facilitator
IntouchCX
About the Job We’re looking for a performance-driven individual who is eager to innovate new opportunities for curriculum and operations development to take on the role of Learning & Development Trainer. The ideal candidate will be responsible for supporting the Training Team i
Cairo, Cairo Governorate, EG
hybrid
11mo
Senior IT Generalist
IntouchCX
About the Job We are looking for a Senior IT Generalist who will be responsible for administering and managing regional technology activities. This person will also oversee the maintenance and repair of computer hardware and software in a break/fix environment. As Senior IT
Hyderabad, TS, IN
hybrid
11mo
Scheduling Specialist
IntouchCX
About the Job We’re looking for a Scheduling Specialist to work in partnership with both our Operations and Workforce Management Team to align the accuracy of original schedules to forecasted work volume. Reporting to the Manager of Resource Planning, this role will also be res
Hyderabad, TS, IN
hybrid
11mo
MIS Analyst
IntouchCX
About the Job The MIS Analyst is an integral role within Global Service Desk and is responsible for the design, development, implementation and support of mission-critical enterprise Business Intelligence (BI) reports, G-Suite/Excel reports, and other tools working with cross-fun
Hyderabad, TS, IN
hybrid
11mo
Quality Assurance Analyst (Contact Center)
IntouchCX
About the Job We’re changing the way people think about customer service, and we need your help! We’re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and ev
Hyderabad, TS, IN
hybrid
12mo
Dialer Manager
IntouchCX
About the Job We’re searching for a Dialer Manager to be responsible for the support of enterprise Dialer, SMS, and IB routing intraday configuration and administration. This position resides within the Collections Strategy & Performance Management Team and supports the Collect
Hyderabad, TS, IN
hybrid
12mo
Critical Incident and Problem Manager
IntouchCX
About the Job We are looking for an experienced Critical Incident and Problem Manager to join our IT Infrastructure team. This role is critical in ensuring the high availability and stability of our systems by driving the resolution of major incidents and leading root cause ana
Hyderabad, TS, IN
hybrid
12mo
Quality Assurance Analyst
IntouchCX
About the Job We’re changing the way people think about customer service, and we need your help! We’re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and ev
Clark Freeport, Central Luzon, PH
onsite
13mo
Subject Matter Expert
IntouchCX
About the Job The Subject Matter Expert (CSR2) plays a critical role within IntouchCX. The ideal candidate will provide front-line direction to our Customer Service Representatives, and ensure quality service is provided in every customer interaction. As Subject Matter Expert
Hyderabad, TS, IN
hybrid
13mo
Team Lead (Supervisor)
IntouchCX
About the Job We’re changing the way people think about customer care, and we need your help! We’re looking for a Team Lead to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. Th
Clark Freeport, Central Luzon, PH
onsite
13mo
Team Lead (Supervisor)
IntouchCX
About the Job We’re changing the way people think about customer care, and we need your help! We’re looking for a Team Lead to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. Th
Cebu City, Central Visayas, PH
onsite
14mo
Real Time Analyst
IntouchCX
About the Job We’re looking for a Real Time Analyst (RTA) to be responsible for monitoring, communicating and making changes that positively affect the real-time performance of our team members. The ideal person will have a good understanding of how contact center functions inc
Hyderabad, TS, IN
hybrid
14mo
Human Resources Generalist
IntouchCX
About the Job The Human Resource Generalist (Employee Relations Specialist) is responsible for providing positive employee relations through various functions in support of operational goals and objectives for overall organizational success. As Human Resources Generalist (E
Bengaluru, KA, IN
remote
15mo
Communications Manager
IntouchCX
About the Job IntouchCX is looking for a Communications Manager to support our strategic communications initiatives across both internal and external channels. We need a talented, driven, creative professional who thrives in an entrepreneurial, fast-paced environment. Does this
Bengaluru, KA, IN
remote
15mo
Quality Assurance Analyst
IntouchCX
About the Job We’re changing the way people think about customer service, and we need your help! We’re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and ev
NCR, PH
remote
16mo
Real Time Analyst
IntouchCX
About the Job We’re looking for a Real Time Analyst (RTA) to be responsible for monitoring, communicating and making changes that positively affect the real-time performance of our team members. The ideal person will have a good understanding of how contact center functions inclu
NCR, PH
remote
16mo
Operations Manager
IntouchCX
About the Job We’re searching for an Operations Manager to direct and manage all operational activities for certain programs while contributing to the campus’s overall strategic direction. This role will execute day-to-day operational activities including managing Key Performan
Clark Freeport, Central Luzon, PH
onsite
17mo
Financial Analyst
IntouchCX
About the Job We are revolutionizing the perception of customer service and are in need of your assistance. Currently, we seek a Financial Analyst responsible for analyzing and reporting financial data to executives to enhance program performance visibility. This role involves
Hyderabad, TS, IN
hybrid
17mo
Operations Manager
IntouchCX
About the Job We’re searching for an Operations Manager to direct and manage all operational activities for certain programs while contributing to the campus’s overall strategic direction. This role will execute day-to-day operational activities including managing Key Performan
NCR, PH
remote
19mo
Senior Systems Specialist (Windows)
IntouchCX
About the Job IntouchCX is a global company with over 20,000 employees worldwide. We provide innovative and transformative customer support for some of the biggest brands in various industries with almost 30k+ users globally. We’re tech savvy and pride ourselves on our abilit
Hyderabad, TS, IN
hybrid
20mo
Senior Team Lead
IntouchCX
About the Job We’re changing the way people think about customer care, and we need your help! We’re searching for a Senior Team Lead to provide leadership to Customer Service Representatives and collaborate with Team Leaders on things like performance. training, development a
Kuala Lumpur, Federal Territory of Kuala Lumpur, MY
remote
20mo
Team Lead (Japanese/English Bilingual)
IntouchCX
About the Job We’re changing the way people think about customer care, and we need your help! We’re looking for a Team Lead to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. Th
Kuala Lumpur, Federal Territory of Kuala Lumpur, MY
remote
20mo
Senior Technical Associate
IntouchCX
About the Job We’re looking for a Senior Technical Associate for ensuring quality service is provided with every interaction. This role involves learning and maintaining the knowledge of our partners’ brand, philosophy, products, promotions and processes. This position will als
Hyderabad, TS, IN
hybrid