Tenant Services Coordinator (12 Month Contract)

We’re looking for a Tenant Services Coordinator who is extremely customer service driven and enjoys administrative work! This role is front of the line and responds to a variety of tenant and customer inquiries in an efficient, friendly, & professional manner.   RESPONSIBILITIES   Coordination and Administration Administrative duties such as maintaining information in property management systems, dispatching and monitoring work orders, managing monthly tenant billables, purchase orders and other related job functions Assisting with coordination and execution of team events Assisting with KPI reports and summaries Ensure proper file management and archive of files Responsibility for ongoing management of the management office (supplies, copiers, mail, maintaining a stocked and tidy kitchenette) Creation of work permits Maintaining up to date vendor profiles including contact information and applicable insurance   Communication + Customer Service Develop and maintain an effective line of communication with all staff, tenants and contractors; coordinate with site staff and liaise with various internal teams to provide support as required Answer all incoming telephone calls and email inquiries Managing ongoing communication and execution of Tenant Advisory Notices   QUALIFICATIONS 1+ year of customer service experience Previous property management and administrative experience is an asset Passionate about customer service and always looking for ways to go above and beyond Nimble + adaptable with strong organizational skills Excellent problem-solving skills and able to navigate complex situations Interested in property management Proficient with Microsoft Office Previous experience with Angus is an asset A high level of professionalism as this role works with professional tenants Collaborative nature with strong communication skills Post Secondary education   The base salary for this position is between $42,600.00 to $57,700.00 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.