Associate Director, Field Operations- Neuropsychiatry
Job Description
About This Role
The Associate Director, Field Operations- Neuropsych (NP) serves as the strategic business partner and operational leader for the Head of Sales, Neuropsychiatry ensuring the sales organization operates with discipline, alignment, accountability, and operational excellence. This role owns the operating cadence of the sales organization by translating leadership priorities into measurable execution, coordinating cross-functional initiatives, and driving organizational effectiveness across Regional Sales Directors and commercial partners.
This role is accountable for the business operations of the sales organization, executive communications, leadership governance, performance management, and organizational effectiveness. Acting as an extension of the VP of Sales, the Associate Director, Field Operations enables leadership capacity while ensuring consistent execution against commercial objectives.
What You’ll Do
Sales Leadership Operations & Business Governance
• Lead the business operating cadence for the sales organization.
• Coordinate weekly leadership meetings, quarterly business reviews, annual planning, and strategic planning sessions.
• Translate VP priorities into measurable operational plans.
• Track leadership commitments and organizational execution.
• Manage governance processes supporting commercial performance.
• Ensure Regional Directors execute against agreed priorities.
Leadership Accountability & Organizational Performance
• Develop organizational scorecards and leadership dashboards.
• Monitor execution of strategic priorities.
• Ensure consistency across regions regarding leadership expectations.
• Measure business health and execution effectiveness.
• Monitor coaching consistency across Regional Directors.
• Identify organizational risks and recommend interventions.
• Hold leadership teams accountable for execution milestones.
Neuropsych Field Communications & Leadership Enablement
• Prepare National level presentations
• Build materials for: weekly leadership meetings, National Sales meetings, Live meetings, Town Halls, Quarterly Business Reviews.
• Manage leadership communications
• Develop organizational messaging.
• Coordinate recognition and awards programs.
• Support executive decision making through business insights.
Cross-Functional Business Integration
• Point person on GTM pull through and implementation
• Coordinating strategic initiatives
• Managing enterprise-level projects
• Driving cross-functional alignment
• Removing execution barriers.
• Ensuring organizational readiness.
• Facilitating communication between commercial functions.
Organizational Excellence & Leadership Development
• Coordinate onboarding
• Lead offboarding transactions
• Support succession planning
• Develop leadership capability initiatives
• Improve organizational processes.
• Lead continuous improvement initiatives.
• Standardize leadership tools and resources
• Support culture, engagement, and recognition initiatives.
Who You Are:
You thrive in a dynamic and complex environment. You are adept at managing relationships, fostering collaboration, and driving organizational efficiency. Your ability to hold teams accountable and recognize potential risks enables you to guide the organization towards success. You bring a passion for leadership development and a commitment to fostering a culture of excellence.
Required Skills
- Bachelor’s degree required, MBA preferred
- 7+ years in biotech/pharma with field sales experience
- Demonstrated success with experience in performance management, sales leadership, commercial operations, business management, cross-functional leadership, business analytics, organizational effectiveness and strategic planning
- Works well within a fast-paced and dynamic environment with an ability to have an impact in a short space of time
- Must exhibit inclusive peer leadership skills, and an ability to influence without authority. Prior leadership experience is of benefit; however not required
- Self-starter who functions well, whether independently or within a team
- Must possess a strategic and operational mindset, including time, resource allocation and management
Additional Information
Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.
Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.
In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees’ and their families physical, financial, emotional, and social well-being; including, but not limited to:
- Medical, Dental, Vision, & Life insurances
- Fitness & Wellness programs including a fitness reimbursement
- Short- and Long-Term Disability insurance
- A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
- Up to 12 company paid holidays + 3 paid days off for Personal Significance
- 80 hours of sick time per calendar year
- Paid Maternity and Parental Leave benefit
- 401(k) program participation with company matched contributions
- Employee stock purchase plan
- Tuition reimbursement of up to $10,000 per calendar year
- Employee Resource Groups participation
Why Biogen?
We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about Biogen.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.