Resource Management Business Solutions Associate

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The Resource Management Business Solutions Associate supports enterprise resource management operations by assisting with reporting, data analysis, and operational insights. This role focuses on producing accurate, timely analytical outputs that support utilization, capacity, and resourcing decisions within ERMO. The Associate works collaboratively with onshore and offshore team members, supports Dayshape platform reporting needs, and builds foundational skills in analytics, business enablement, and resource management processes.

Reporting & Analytical Support 

• Assist in the preparation, maintenance, and validation of enterprise resource management reports and dashboards

• Perform data analysis to support utilization, capacity, and workforce planning requests

• Identify data inconsistencies or issues and escalate findings to senior team members

• Support documentation of reporting logic, metrics definitions, and standard processes

Platform & Operational Support 

• Support Dayshape reporting and operational activities, including uploads, validation of data outputs and enhancement impacts

• Assist with service ticket analysis and resolution support as directed

• Partner with senior team members to support testing, documentation, and release readiness activities

Learning, Development & Team Collaboration 

• Participate in training related to resource management processes, reporting tools, and Dayshape functionality

• Collaborate with global and offshore team members to support timely and consistent delivery

• Contribute to team knowledge sharing and continuous improvement efforts

Minimum Qualifications

EDUCATION/CERTIFICATIONS
 

Bachelor’s degree in a technical or related field, or an equivalent combination of education, experience, and/or certifications.

TECHNICAL/SOFT SKILLS

• 0–2 years of relevant experience in analytics, reporting, business operations, or resource management

• Foundational Microsoft Office skills, particularly Excel

• Strong attention to detail and willingness to learn 

• Ability to follow defined processes and documentation standards 

• Clear written and verbal communication skills 

• Interest in analytics, technology, and continuous improvement

LEADERSHIP SKILLS

• Ability to work within a global team environment on concurrent projects and activities required

At RSM, we offer a competitive benefits and compensation package for all our people.  We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.  Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits   https://rsmus.com/careers/el-salvador.html. 

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Salvadoran Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.  

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [email protected].