Account Director

Company description Mars United℠ Commerce is a global commerce marketing practice that aligns people, technology, and intelligence to make the business of our clients better today than it was yesterday. Our worldwide capabilities coalesce into four key disciplines — Strategy & Analytics, Content & Experiences, Digital Commerce, and Retail Consultancy — that individually deliver unmatched results for clients and collectively give them an unparalleled network of seamlessly integrated functions across the entire commerce marketing ecosystem. These disciplines are powered by our industry-leading technology platform, Marilyn®, which helps marketers understand the total business impact of their commerce marketing activation, enabling them to make better decisions, create connected experiences, and drive stronger, measurable results. Learn more at https://www.marsunited.com/. Overview We are hiring a Shopper Marketing Account Director to shape and deliver impactful campaigns that connect brands with people in meaningful ways. This is a pivotal role where you’ll influence global shopper marketing activity for key clients, helping them grow through insight-led, creative solutions. You’ll collaborate across strategy, creative, and client teams to deliver work that makes a measurable difference. If you enjoy blending creativity, commercial thinking, and strong relationships, this role offers real scope to make an impact. Responsibilities What you’ll be doing: Lead and grow client relationships, building trust and ensuring an exceptional standard of service and delivery Oversee end-to-end shopper marketing campaigns, from brief to execution, ensuring quality and consistency throughout Partner with strategy, creative, and digital teams to develop integrated, insight-led campaigns Guide and support cross-functional teams, creating a collaborative and solutions-focused environment Identify opportunities to enhance campaigns through digital innovation and shopper insight Manage account operations, including project planning, timelines, and financial oversight Spot growth opportunities across client accounts and contribute to new business development initiatives Qualifications Skills we’re looking for: Experience in shopper marketing, BTL, or integrated marketing (FMCG experience is beneficial) Strong relationship-building skills with the ability to influence and collaborate effectively Confidence managing multiple projects while maintaining attention to detail A strategic mindset with the ability to translate insights into compelling campaign ideas Clear and engaging communication skills, both written and verbal A proactive and adaptable approach when working with evolving priorities An interest in shopper behaviour and a curiosity for how people engage with brands Additional information Mars United℠ Commerce offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including: 📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups). Publicis Groupe works primarily from the office or our clients' office four days per week. At Mars United℠ Commerce, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic. We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application. Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included. #LI-PH1

Skills we’re looking for: Experience in shopper marketing, BTL, or integrated marketing (FMCG experience is beneficial) Strong relationship-building skills with the ability to influence and collaborate effectively Confidence managing multiple projects while maintaining attention to detail A strategic mindset with the ability to translate insights into compelling campaign ideas Clear and engaging communication skills, both written and verbal A proactive and adaptable approach when working with evolving priorities An interest in shopper behaviour and a curiosity for how people engage with brands

What you’ll be doing: Lead and grow client relationships, building trust and ensuring an exceptional standard of service and delivery Oversee end-to-end shopper marketing campaigns, from brief to execution, ensuring quality and consistency throughout Partner with strategy, creative, and digital teams to develop integrated, insight-led campaigns Guide and support cross-functional teams, creating a collaborative and solutions-focused environment Identify opportunities to enhance campaigns through digital innovation and shopper insight Manage account operations, including project planning, timelines, and financial oversight Spot growth opportunities across client accounts and contribute to new business development initiatives