Senior ITS Operations Manager

Job Description

Overview

The ITS Director with a minimum of 12 years senior technical and management experience and a university degree, shall be responsible for the overall management, performance, and integration of all Intelligent Transport Systems (ITS) across the Public Transport Network. This includes AVM (Automatic Vehicle Management), RTPI (Real Time Passenger Information), APC (Automatic Passenger Count), PA (Public Address), CCTV, JP (Journey Planner), and associated systems and interfaces, including integration with external stakeholders such as the Metro Network. He shall ensure that the interfaces between the ITS Contractors and the other project transport operators are efficient and implemented in sufficient time to allow for the smooth operation of the Bus. He shall be responsible for all ITS-related technical deliverables on behalf of the Employer and shall ensure that no scope or responsibility gaps exist across Contractors or systems. He shall be responsible for system performance, stakeholder reporting, vendor management and compliance with RCRC/contract obligations.  The role ensures that all ITS systems operate efficiently, meet contractual KPIs, and support seamless public transport operations across 1,000+ vehicles and sites.

Your role

• Oversee the performance, reliability, and integration of all ITS systems including AVM, RTPI, APC, PA, CCTV, and Journey Planning systems.
• Ensure effective interface management between Bus Contractors, ITS Contractors, and external systems and stakeholders such as Metro.
• Monitor system performance and resolve inconsistencies, faults, and integration issues.
• Ensure contractors meet contractual KPIs and performance targets.
• Oversee maintenance, backup, cybersecurity, and data protection practices for all ITS systems.
• Lead vendor and contractor management related to ITS systems.
• Ensure proper implementation of software management best practices and data security requirements.
• Review and approve all technical deliverables submitted by ITS contractors.
• Identify and close any responsibility gaps related to ITS scope.
• Ensure timely implementation of interfaces to support smooth bus operations.
• Lead stakeholder reporting related to ITS performance and compliance.
• Support operational readiness and continuous improvement initiatives.

About you

Qualification and Education Requirements

• Bachelor degree in Engineering, IT, or related field.

Mandatory experience

• Minimum 12 years of experience in ITS and transport systems or related fields.
• Proven experience in managing large-scale ITS systems integrations and management of their operations and maintenance.
• Experience in contractor and stakeholder management.
• Strong understanding of system interfaces, software management, and cybersecurity.
• Experience in KPI monitoring and performance management.

Additional notes

• Proven ability to lead diverse, multidisciplinary teams and foster a culture of technical excellence.
• Excellent communication and stakeholder management abilities.
• Ability to manage complex, multi-contractor environments.
• Strong analytical and problem-solving skills.
• Full-time on project site in Riyadh.

Rewards & benefits

Explore the rewards and benefits that help you thrive – at every stage of your life and your career.

This includes:

• Tax-free salary.
• Life insurance coverage.
• Medical insurance.
• Annual leave balance.
• Company gratuity scheme.
• Discretionary bonus program.
• Annual flight contribution.
• Transportation & housing allowances.
• Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.

Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.

About AtkinsRéalis

We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

Find out more.

Worker Type

Employee

Job Type

Regular

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.