Senior Program Manager (SPM) – Technical Operations

  Create the Unforgettable. Define It.  At Diversified, our most complex and strategic initiatives require leadership that operates at the highest level of execution and influence.  We are looking for a Senior Program Manager (SPM) to lead enterprise-level programs that span multiple regions, teams, and disciplines. This role represents the highest level of delivery leadership within Technical Operations and is responsible for shaping how our most critical work is executed.  You will operate at the intersection of strategy and execution, ensuring that large-scale programs are delivered with consistency, precision, and accountability. You will establish program governance, define execution frameworks, and drive alignment across Project Managers, Engineering, Fabrication, Field Services, and Operations.  You will maintain full visibility into program performance, ensuring that all projects within the program are aligned, risks are managed, and outcomes are achieved. You will lead program-level cadence with both internal leadership and clients, ensuring transparency and confidence at every stage.  Financial ownership at this level is comprehensive. You will oversee program-level forecasting, margin strategy, and risk mitigation, ensuring that large-scale initiatives are delivered successfully and profitably.  You will serve as a senior partner to executive stakeholders, both internally and externally, influencing decision-making and helping shape long-term strategy. This role requires the ability to operate with authority, clarity, and confidence in high-visibility environments.  What sets this role apart  You are responsible for defining how delivery operates at scale across the organization. Your decisions influence performance across regions, teams, and major client relationships.  What we’re looking for  Elite experience leading enterprise-level programs  Executive presence with the ability to influence senior stakeholders  Deep financial, operational, and strategic expertise  Ability to lead across regions, functions, and complex environments  Proven track record of delivering high-impact, high-visibility work  At Diversified, we don’t just deliver projects or programs. We define how they are executed. If you are ready to lead at the highest level, we want to hear from you.    Required Qualifications & Experience: Minimum 15+ years of progressive project, program, or enterprise delivery leadership experience. Demonstrated success leading multi-program, multi-region, or global delivery environments. Proven experience in account-level and enterprise-level governance roles. Prior experience as a Program Manager required. Strong preference for AV, broadcast, media, or enterprise technology experience. Proven ability to operate at executive and strategic levels under high-pressure conditions. Exceptional leadership, communication, and organizational capability.   Technical & Professional Competencies Expert-level program and portfolio management. Advanced financial modeling, forecasting, and margin management. Deep understanding of AV, broadcast, and media ecosystems. Strong contractual and governance acumen.  Executive-level communication and stakeholder management.   Education & Certifications Bachelor’s degree or equivalent professional experience required (technical or business discipline preferred). PMP certification required. PgMP or equivalent advanced certification strongly preferred. Executive leadership or program governance training preferred. Performance Metrics Successful delivery of enterprise-scale programs and accounts aligned with strategic and financial objectives. Accuracy and reliability of multi-program financial forecasting. Customer satisfaction and retention at the executive level. Consistency of delivery standards across programs and regions. Effectiveness in developing Program Managers and scaling leadership. Reduction of enterprise-level risks, conflicts, and escalations. Alignment of delivery execution with strategic business objectives.     Physical & Work Environment Requirements Ability to travel nationally and internationally as required. Ability to work across multiple regions and time zones. Ability to operate in construction, client, and executive environments.