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State of Colorado

***CCWH - Reallocation for a Collections and Guest Services Specialist***

Denver, CO, CO, USPosted 2 days ago
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Job Description

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NOTICE OF PROPOSED REALLOCATION AND POSITION EXAMINATION 

  

Position Number: GCA80001 EPSTEIN,SYDNEY 

The incumbent is recommended for reallocation to Collections and Guest Services Specialist, CCWH, GCA80001 

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This position is open only to non-classified permanent employees of the listed department and division within that department.

Two foundational things are true at History Colorado: We love Colorado. And we believe in the transformative power of history. We are a people-driven, history-centered movement building a better future. We are stronger when we do this together, building new knowledge and shared meaning that improves lives today and for our descendants.


As an agency of the State of Colorado and a non-profit organization, we are committed to serving all Coloradans. We offer access to our state’s history through enriching experiences at eleven museums and historic sites, with dynamic and relevant exhibits and activities. We work with school groups and young learners through field trips, day camps, and traveling programs. We’re also home to a free public research center, Colorado’s Office of Archaeology and Historic Preservation (OAHP), and the Colorado State Historical Fund (SHF), the nation’s largest preservation program of its kind. We steward 15 million objects, photographs, and archival resources that make up the State’s collection, and serve tens of thousands of learners of all ages through dynamic programs.


We strive to be a place of belonging for all Coloradans. We’re committed to Colorado’s diverse communities through education, engagement, and access. We know we’re succeeding when more voices, perspectives, and experiences are part of History Colorado. It's our vision that every Coloradan feels rooted, draws strength from those who have come before us, and knows they belong in this place.

In pursuit of a more just and equitable Colorado, we embody the grounding virtues listed below as the foundation of all aspects of our work: our thinking, communication, process, outcomes, and evaluation. Our work is guided by, for, and of the communities we build, belong to, and serve, and we commit to:

  • Being in Community

  • Amplifying and Centering Voices of Black, Indigenous, and People of Color

  • Co-creation and Shared Authority

  • Humility and Reflection

  • Responsiveness and Flexibility

  • Shared Destiny


We are Colorado. Together, our generational work centers communities, deepens knowledge and catalyzes the transformative power of history.

If you are considering a career opportunity with the goal of making a difference, consider joining the dedicated people at History Colorado. We offer fantastic benefits including:


Equity, Diversity, and Inclusion

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Learn more about our commitment to equity, diversity and inclusion by visiting our EDI Homepage: https://dpa.colorado.gov/about-us/edi.

Collections and Guest Services Specialist works with the Center for Colorado Women’s History team on the coordination of collection management, guest services, volunteer training, and operational systems provided by the museum regional property. Additionally, the coordinator ensures guest services goals are met while supporting sustainable facility operations and income-generating activities. 

Work includes but is not limited to the following:

Job Duty 1
  • Assesses and communicates CCWH collections needs and serves as liaison between Community Museums and Curatorial Services & Collections Access 
  • Collaborates with community museum staff and Curatorial Services; Collections Access teams to troubleshoot, plan and address community museum collections needs in accordance with the institution’s mission and best practice standards
  • Plans and implements collections projects at CCWH which could include database entry, inventories, conservation, collection rotations, storage and retrieval, movement, etc.
  • Coordinates and completes incoming and outgoing collections activities, as necessary, with Collections staff and collections storage locations in Denver
  • Oversees community museum exhibit-related loans in accordance with the institution’s mission and best practice standards 
  • Collaborates with Curatorial and Collections staff to research and support collections-related exhibit development 
Job Duty 2
  • Schedule and conduct tours 
  • Explain historical information and site interpretations and answer questions from visitors;
  • Collect admissions fees, sell merchandise, and keep records of the number of visitors.
  • Use non-escalation and de-escalation techniques when working with external and internal stakeholders
  • Train, schedule, and evaluate the work of volunteers.
  • Assist with special projects and events as assigned
  • Other duties as assigned.
This position is advertised in line with the Governor’s executive order focused on skills-based hiring practices that focuses on the knowledge, skills, and abilities specific to the job and aligns the hiring process accordingly. Skills-based hiring reduces potential barriers for applicants and allows for reduced bias in the hiring process by providing a direct description of skills that are unique to the duties assigned to the position with a recognition that the applicant may have developed these skills through education, training, or past experiences. 

Proven Experience, Knowledge, Skills: 
  • Four (4) years of full-time professional experience with primary focus of 
    • Collection of historic materials, evaluating, systemizing, preserving, and making available for reference records, documents, and objects of historical significance. 
    • Part-time experience will be pro-rated
OR

Education and Experience: 
  • A Bachelors' degree from an accredited institution or college in History, Museum Studies, Archeology, Women’s Studies, or another relevant field will count for 1 year of required experience.
Preferred Qualifications: 
  • A strong background in history, with general knowledge of Colorado history. 
  • A background in Argus collections database management. 
  • Strong communication skills, both written and verbal. 
  • The ability to juggle multiple project schedules. 
  • Experience and confidence in providing historic tours. 
  • Experience training volunteers. 
  • Basic research abilities. 
  • An enthusiasm to explore ideas, amplify diverse voices, and help others discover what makes Colorado Colorado. 
  • Relevant experience working for the State of Colorado. 
Conditions of Employment:  
  • Circumstances may require a position to work outside of regular business hours. 
  • Must be available to work a Thursday through Monday schedule.
Competencies: 
  • Clear understanding and experience in collections management. 
  • Excellent interpersonal, and communication. 
  • Project management skills: ability to multitask, problem-solve, prioritize, create systems and processes, and collaborate with and engage others. 
  • Ability to work in a fast-paced environment and juggle multiple priorities, and able to react and adjust quickly to changing conditions. 
  • Detail oriented. 
  • Excellent communication skills; able to communicate effectively and articulately in writing and orally with diverse communities in all corners of the state. 
  • Work well under pressure. 
  • Strong relationship management skills and excellent representation of the department in community interactions. 
  • Highly resourceful team-player, with the ability to also be extremely effective independently
Factors to be Evaluated: 
  • Technical Competence – Technical experience as it relates to the duties outlined in this job announcement. 
  • Depth and Breadth of Experience – Experience that covers multiple areas outlined in this job announcement. Experience should be varied and not one dimensional and demonstrate a wide range of community involvement. 
  • Job Fit – Experience will be evaluated to determine how well your past experience aligns with and meets the business needs of this position. Current experience is preferred.

This position is not part of the classified personnel system; applications will be accepted from Residents and Non-Residents of Colorado. Incumbent will be required to live in and complete work for History Colorado within Colorado.


History Colorado is committed to anti-racism practices across its institution and outlined in our grounding virtues. As such we encourage members of Black, Indigenous, People of Color  (BIPOC) LGBTQ+  and differently abled communities to apply for this position. To see these virtues click this link: (Anti-Racism Grounding Virtues).

Resumes will not be accepted in lieu of a completed application, but will be used to supplement information to the application. Part of the selection process for this position will involve a review of the information you submit in your application materials. Therefore, it is paramount that in the experience portion of your application, you describe the extent that you possess the education, experience and competencies outlined in the job announcement as well as the special and/or preferred qualifications. Failure to include adequate information or follow instructions may prevent you from competing in subsequent measures used to arrive at a top group of applicants.


A pre-employment criminal background check will be conducted as part of the selection process. Felony convictions or conviction of crimes of moral turpitude or convictions of misdemeanors related to job duties may disqualify you from being considered for this position. Should your background check reveal any charges or convictions, it is your responsibility to provide Human Resources with an official disposition of any charges.


Fair Pay & Compensation: History Colorado is committed to pay equity. The posted salary range represents our good faith estimate for this role. Final offers are determined by a comprehensive salary analysis in compliance with the Colorado Equal Pay for Equal Work Act, considering factors such as a candidate’s relevant experience, education, work location and internal equity.


ADAAA Accommodations: History Colorado is committed to the full inclusion of all qualified individuals. In accordance with the ADAAA, we provide reasonable accommodations to ensure that applicants with disabilities can participate fully in the application and hiring process. If you require an accommodation to complete the application, participate in an interview, or perform any other part of the selection process, please contact our ADAAA Coordinator at Jesus Garcia (303) 866-2136 or email [email protected]. We are here to ensure you have a positive and accessible experience.


E-Verify Participation: We utilize E-Verify to verify the work authorization of all new team members. Following your job offer, you'll need to complete Section 1 of the I-9 form by your start date. Per federal regulations, we’ll also need to review your original identity and work eligibility documents within your first three days on the job. For more details on your rights and responsibilities, check out dhs.gov/e-verify.

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***CCWH - Reallocation for a Collections and Guest Services Specialist*** at State of Colorado | Renata