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Job Description
- Sort, prioritize, and route incoming packages.
- Sort and prepare merchandise for RMA requests.
- Responsible for contacting a variety of vendors for RMA.
- Create and manage vendor and internal transfer documentation.
- Collaborate with the fellow team members and management to troubleshoot and resolve issues.
- Adhere to company and safety standards during all processing and handling procedures.
- Support continuous improvement initiatives to enhance quality and frequent improvements of returns processing.
- Other duties as assigned