
Senior Prior Authorization Specialist
Job Description
Houston, TX | Full-Time | Starting at $25.00/hr and up
- Medical; Dental; Vision
- 401k with a match
- Paid Time Off and Paid Holidays
- Tuition Reimbursement
- Quarterly Incentive Bonus
- Paid Volunteer Day
- Referral Incentive Program
- Company Paid Life Insurance; and Short/Long-Term Disability
- A career with purpose: Help patients access life-saving medications.
- Supportive culture: We value teamwork, respect, integrity, and passion.
- Growth opportunities: We invest in your professional and personal development.
rejections, and follow up on PA requests with insurance companies, while taking prescriber preferences into account.
Senior Prior Authorization Specialists may also assist with training employees, and other duties as assigned.
- Works and resolve difficult or escalated cases to assist in processing prescription orders
- Participates in the orientation and training of prior authorization specialists within workflow vertical.
- Escalates workflow/process improvement ideas to leadership
- Practices first call resolution to help health care providers and patients with their pharmacy needs, answering questions and requests
- Provides thorough, accurate and timely responses to requests from pharmacy operations, providers and/or patients regarding benefit information.
- Runs test claims or live claims to check for payable claims or for valid insurance rejections on medications that require prior authorizations and initiate Prior Authorization requests, using appropriate insurance forms, portals or CoverMyMeds. Reviews accuracy and completeness of information and ensure supporting clinical documentation is included if required.
- Contacts insurance companies and providers to follow up on prior authorization requests, including
determining if any additional information is needed, or whether the claim is in review, approved, or denied. - Document all prior authorization information in patient profile.
- Facilitates process for requesting and follow up of prior authorizations with prescribers through preferred contact methods noted in prescriber/patient profiles.
- Provides guidance to providers and patients in connection with documentation required for payer coverage, support with appeals for denied claims, and follow up with payer to determine outcome.
Senior Prior Authorization Specialist - Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations and compliance with professional practice and patient confidentiality laws.
- Contributes to team effort by accomplishing related tasks as needed and other duties as assigned.
- Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
- High School Diploma or GED. Previous Experience in Experience in Pharmacy and Prior Authorizations
- 2+ years pharmacy or prior authorization experience
- Registration with Board of Pharmacy (as required by state law)
- Prior authorization process, CoverMyMeds experience, knowledge/understanding of pharmacy
insurance claims, Medicare, Medicaid, and commercial insurance, pharmacy test claim and NCPDP claim
rejection resolution, coordination of benefits, NDC medication billing, pharmacy or healthcare-related
knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic
names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills.
- Associates or Bachelor’s Degree
- Certified Pharmacy Technician (PTCB), Advanced Certified Pharmacy Technician
- 3+ years of experience in pharmacy or prior authorizations
- Specialty pharmacy experience