CI Communications, Training & Change Management - Fall 2026 Co-op/Intern
Job Description
YOUR NEXT CO-OP PLACEMENT
Work term: Fall/Winter (September to April)
Work term length: 8 month (preferred)
From classroom to co-op to career, every step of your journey has an impact on your future. That’s why it makes sense to choose a co-op placement with a company that offers truly rewarding work and real-life experience. At Definity®, your contributions, creativity, and energy will be put to good use, and you’ll get to be involved with initiatives that support our strategic goals and use your skills in a supportive team environment.
If you’re looking for a company that takes care of its people — full time, part time, and co-ops alike — and has a track record of doing big things, get ready to love it here.
What can you expect in this role?
In this role, you’ll be part of a dynamic team supporting the transformation and operational effectiveness of Commercial Insurance. You’ll gain hands-on experience in change management, project coordination, stakeholder engagement, and communications while contributing to key business initiatives.
You will support efforts to enhance operations across head office and regional teams by analyzing reports, identifying opportunities for improvement, and helping implement solutions. You’ll also collaborate with business and IT partners to help prioritize initiatives, align on objectives, and ensure timely delivery with high-quality outcomes.
What you’ll be doing
Support in planning and executing change management strategies for Commercial Insurance projects, including product, pricing, system, and process enhancements
Collaborate with team members to create engaging written and visual communications
Collaborate with the communications team to develop, refine, and publish communications to our employees across Canada - May include both written and video communications.
Participate in working sessions and interviews to understand the degree of change the business and our staff will experience as we prepare to implement enhancements to our products, pricing, systems, processes, and training
Support the training team in designing and developing training experiences and supporting materials for underwriting staff across Canada
Participate in planning, producing and hosting training sessions, including opportunities to facilitate portions of training sessions as they arise
Track deliverables, timelines, and dependencies across multiple initiatives using tools like Excel and SharePoint
Gain experience developing e-learning materials, and the creation of assessments with support and input from insurance subject matter experts
Assist with coordination and logistics around mass email distribution and document sharing via Microsoft SharePoint
Supports the requirements gathering discussions on commercial initiatives
Other duties as assigned
What you bring
Currently enrolled in a university or college program in Business Administration, Commerce, Communications, English, Education, or other related industry programs
Great attention to detail, proactive and responsive to short deadlines
Strong working knowledge of Microsoft products (Excel, Word, PowerPoint, Forms, etc.)
Interest in the insurance industry, as well as project coordination, communications, change management and training
Did you know?
- We care about our co-ops: Definity’s co-op students are considered the best pipeline of talent for our full-time, permanent positions.
- We care about students: Definity distributes $85,000 in scholarships to students across Canada each year.
- We care about our community: Definity donates more than $1 million every year to causes that drive true change in the neighborhoods in which we live and work.
What can Definity offer you?
- Meaningful work forwarding our purpose of building a better world by helping our clients and communities adapt and thrive in their hardest times of need.
- Culture of accountability, empowerment, and collaboration.
- Opportunities to support personal and professional growth through real-life experience and unique learning opportunities.
- Opportunity to join our employee groups - focused on women's empowerment, LGBTQ+, anti-racism and cultural equity, and environmental activism
- Determined to create positive change for our environment, our people, and our communities, now and in the future. Check our ESG work!
This position is being posted to fill an existing vacancy.
The hourly compensation for the role starts at $22.50 per hour and will increase based on factors including but not limited to, skills, education, experience, and the recommended rates as set by the respective educational institution.
We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].
Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).
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