Site Architect - Client Community

· Own and optimize day-to-day community platform management, including user roles, permissions, customizations, workflows, tagging structures, moderation rules, and gamification systems to drive engagement. · Manage CRM, marketing automation, analytics, and knowledge base integrations while leading migrations, upgrades, and new feature rollouts to ensure platform performance and scalability. Facilitating the use of the CMS on the site to allow marketing and client-facing collateral to be made accessible on the site and ensuring client user access is maintained.