Job Description
The Service Engineer is responsible for
installation, commissioning, maintenance,
and troubleshooting of Bosch industrial
boiler systems for key account
customers. The role supports service
growth, ensures high customer
satisfaction, and protects Bosch's
installed base across West Africa
Key Responsibilities
Perform commissioning, maintenance,
inspection, and repair of industrial boilers
and related systems
Diagnose technical issues and ensure
fast, reliable service interventions
Support key account customers and
ensure contractual service commitments
are met
Execute service activities in compliance
with Bosch quality, safety, and HSE
standards
Prepare service reports, technical
documentation, and customer feedback
Coordinate with internal teams (sales,
engineering, partners) and external
suppliers when required
Support emergency interventions and onsite
customer assistance across Africa
Technical diploma or engineering degree
in mechanical, electrical, or industrial
systems
3-5years experience in industrial boilers, burners,
or thermal systems (preferred)
Strong troubleshooting and hands-on
technical skills
Willingness to travel frequently within
Africa
Good communication skills and customeroriented
mindset
Ability to work independently under field
conditions
Knowledge of safety regulations and
service procedures