Group Sales Manager

Shape your years of leadership skills and career experience by being a part of our supportive and collaborative work environment that encourages growth and fosters success.

Located along the picturesque Oklahoma River in the vibrant Horizons District of Oklahoma City, OKANA Resort & Indoor Waterpark offers exceptional career opportunities. Join us as the Group Sales Manager.

Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time.

Our Vision for our team members:

• Be a part of the OKANA Resort & Indoor Waterpark team, where your career aspirations meet a world-class destination
• Contribute to our distinctive atmosphere and foster your personal and professional growth
• An individual committed to creating exceptional guest experiences
• Be appreciated for what you bring to the team
• Learn and grow with a company that values its associates

Why OKANA:

• Competitive wages
• People-first culture
• Health insurance
• Retirement savings
• Growth opportunities
• Paid time off
• Festive environment
• Perks & discounts

About the role

The Group Sales Manager is a specialist in booking groups within the Native and Indigenous markets as well as state and federal government markets. They must have proven experience selling in both markets, including a thorough understanding of how government per diems work within the resort pricing guidelines. This position will have a booking goal that will include new group bookings and repeat business from previous clients. They must fully understand hotel operations to ensure that commitments are made, which results in positive guest experiences. This position requires participation in active sales solicitation, upholding company sales policies and positively contributing to the resort’s Yield Management strategies, networking through participation in community and professional associations, activities and events.

What you will be doing:

• Communicate accurately to operations, the details needed to satisfy the contract.
• Contact representatives from respective market segments to solicit business for the hotel.
• Demonstrate positive leadership characteristics, which inspire employees.
• Finalize contracts for group bookings.
• Maintain work area clean and organized.
• Promote employee empowerment.
• Relay accurate forecasting information for rolling forecast.
• Report all unsafe conditions immediately.
• Converse with guest and hotel department heads to plan function details, such as space requirements, publicity, time schedule, food service and decorations.
• Consult newspapers, trade journals, etc., to learn of contemplative conventions and social functions and to learn about the market and trends.
• Entertain potential clients/guests.
• Execute cut-off dates on group bookings.
• Plan and conduct pre-cons and post-cons.
• Prepare and mail brochures, menus to prospective clients.
• Analyze requirement of function, outline available hotel facilities and service offered and quote pricing.
• Arrange for VIP amenities to be delivered.
• Assist in planning and participating in sales blitz.
• Complete other duties as assigned by supervisor to include cross training.
• Involved in community as assigned by supervisor.
• Obtain 2 years history on blocks of 50 rooms or more.
• Obtain reader board summaries from competition.
• Attend mandatory meetings.
• Participate in annual competitor survey.
• Other duties as assigned by Supervisor.