Job Description
We’re Hiring!
Bookings Partner
Permanent, Full Time (Including Weekends)
Woodstock, Cape Town
Salary: R22 500
Working Hours: Shifts between 06:00 – 00:00, Monday to Sunday (rotation basis)
Do you enjoy delivering great customer service and working in a fast-paced, people-focused environment?
We’re looking for a Bookings Partner to join our team and help coordinate healthcare bookings, ensuring the right professionals are matched to the right shifts at the right time.
Acacium Group is a leading global healthcare delivery partner, improving people’s lives through expert healthcare, social care and life sciences. As part of the Group, Bank Partners supports healthcare organisations with flexible workforce solutions that help maintain safe and effective care delivery.
💡 About the Role
In this role, you will:
Proactively contact healthcare professionals to confirm availability and match them to priority shifts
Build strong relationships with healthcare workers to drive engagement and future availability
Support the fulfilment of bookings to ensure service levels are consistently met
Work closely with internal teams to understand demand and priority areas
Manage shared inboxes and respond to queries from clients and candidates
Maintain accurate data and ensure high levels of attention to detail
Provide updates on booking progress, challenges, and performance
This is a role where your energy, organisation, and people skills will make a real impact.
🎯 What You’ll Bring
We don’t expect perfection. If most of this sounds like you, we’d love to hear from you:
Experience in a customer service or call centre environment
Ability to manage a high volume of calls and queries
Strong communication skills (written and verbal)
Good attention to detail and accuracy
Ability to manage a busy and varied workload
Confidence using Microsoft Office (Outlook, Excel and Word)
✨ Bonus (but not required): Experience in scheduling, recruitment, or healthcare environments
🌍 Why Join Us?
Be part of a global organisation making a real difference in healthcare
Work in a supportive and collaborative team environment
Gain exposure to international healthcare operations
Opportunities to learn, grow, and develop your career
✨ Your Benefits
We offer a dynamic workplace with a wide range of benefits, rewards, and career development opportunities, including:
Career growth and development – tools, guidance, and support to help you succeed
Regular events and incentives, locally and across the group
Regular incentives and recognition for top performers
Group Risk benefits (Life Insurance, Funeral & Disability Cover, Critical Illness)
Medical aid contribution after 3 months employment
Provident fund after 6 months employment
🧩 Inclusion & Accessibility
We are passionately committed to being a truly inclusive and diverse company — it is at the heart of our value of Putting People First. We actively encourage applications from all backgrounds and communities.
Employment Equity Statement:
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.