CDU Quality Sup. Engineer

Job Description

Position: CDU Comprehensive Quality Process Control Engineer

Position Summary

The CDU Comprehensive Quality Process Control Engineer is a key leader responsible for driving end-to-end quality excellence across CDU-related operations. This role owns the strategy, governance, and continuous improvement of process quality control systems, ensuring robust, scalable, and data-driven quality performance. The position plays a critical role in risk prevention, advanced problem solving, and cross-functional alignment to achieve zero-defect goals and superior customer satisfaction.

Key Responsibilities

1. Quality Strategy & Process Ownership

• Define and lead the overall CDU process quality control strategy aligned with business and customer objectives.
• Own end-to-end process quality governance, ensuring consistent standards across all CDU operations.
• Establish scalable control frameworks to support both current production and future growth.

2. Advanced Process Control & Capability Management

• Drive advanced process control methodologies (SPC, Cp/Cpk optimization, digital control systems) to ensure world-class process capability.
• Lead critical-to-quality (CTQ) identification and risk mitigation through FMEA and control plan optimization.
• Champion proactive defect prevention over reactive inspection.

3. Complex Problem Solving & Continuous Improvement

• Lead resolution of high-impact, complex quality issues with significant business or customer impact.
• Serve as the technical authority for root cause analysis and systemic corrective actions (8D, PST, DMAIC).
• Ensure horizontal deployment of lessons learned across lines, products, and sites.

• Identify and drive strategic improvement initiatives to reduce variation, cost of poor quality (COPQ), and customer complaints.
• Integrate digital analytics to enable predictive quality and real-time decision-making.

4. Quality System & Cross-functional Leadership

• Ensure CDU processes fully comply with global quality standards and customer-specific requirements.
• Lead audits and act as the primary interface for customers on quality-related topics.
• Drive system-level improvements beyond compliance toward best-in-class performance.

• Act as a key quality partner to Operations, Engineering, NPI, and Supply Chain leadership teams.
• Influence decision-making in process design, equipment selection, and production ramp-up.

5. New Product Introduction (NPI) & Change Management

• Lead CDU quality readiness during NPI and engineering changes, including:
• Process validation (IQ/OQ/PQ)
• APQP / PPAP deliverables
• Ensure smooth ramp-up of CDU products with stable yield and low defect escape.
• Drive early design-for-quality (DFQ) and design-for-test (DFT) inputs.

• Lead quality readiness for NPI and major process changes, ensuring robust validation (APQP, PPAP).
• Mitigate quality risks during product launches and scale-up phases.
• Ensure seamless transition from development to mass production.

6. Supplier & Component Quality Management

• Define quality requirements for critical electronic components (ICs, sensors, connectors, PCBs).
• Lead supplier quality issue escalation related to CDU failures.
• Ensure incoming quality aligns with functional and reliability expectations.

Qualifications & Requirements

Education

• Bachelor’s or above in Electrical Engineering, Electronic Engineering, Mechatronics, or related fields.

Experience

• 5-8+ years in quality/process engineering, with strong exposure to CDU industry
• Proven experience handling complex system-level quality issues.

Technical Expertise

• Functional testing (FCT/EOL) and diagnostics
• Software flashing and parameter control processes
• FMEA (DFMEA/PFMEA)
• Control Plans & SPC
• APQP / PPAP

Leadership & Soft Skills

• Strong cross-functional leadership and influencing capability
• Ability to translate complex technical issues into business impact
• Excellent communication skills across technical and non-technical stakeholders

Key Performance Indicators (KPIs)

• CDU EOL First Pass Yield (FPY)
• Test failure rate & false failure reduction
• Defect escape rate (internal/external)
• Field return / warranty reduction
• Process capability (Cp/Cpk) of critical electronic parameters
• COPQ reduction (scrap, rework, failure cost)
• NPI launch quality performance