Program Coordinator, Center for Literacy Education

External Applicants: 

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter and Supporting Documents:

• Navigate to the "My Experience" application page.

• Locate the "Resume/CV" document upload section at the bottom of the page.

• Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees:

Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. 

A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description Summary

Performs a variety of duties including overseeing day-to-day activities in the Center for Literacy Education and assisting the Director in carrying out their duties and responsibilities.
Part time position works 15 hours per week during the academic semester based on need.

Job Description

Essential Functions:

• Works closely with the Center’s director, making decisions regarding the day-to-day operations of the Center in keeping with the director’s vision.
• Works closely with the Center’s associate director, if applicable, at the direction of the Center’s director.
• Coordinates the Center’s programming, events, and partnerships at the direction of the director, including managing event details, accommodations, and schedules.
• Coordinates grant applications and awards at the direction of the director.
• Oversees student assistants in the direction of the director.
• Assists director in all budgetary matters. Assesses purchasing needs and recommends purchasing Center materials. Research and makes recommendations regarding financing special events. Reconciles budgets.
• Processes financial transactions, p-card transactions, and Center invoices using Workday.
• Assists with maintaining and fostering networks and connections with partners.
• Collects/compiles/prepares information, such as annual reports, newsletters, bulletin boards, faculty/staff development forms, payroll forms, and additional memos, letters, reports, etc.
• Assists with updates and maintenance of the Center website, social media, and other digital platforms.
• Assists with all processes related to faculty and staff (e.g., recruitment/on-boarding, leaves, travel, course buyouts, exits.) 
• Responds to additional administrative needs of affiliated faculty and staff under the direction of the director.
• Assists director in end-of-year reporting, including data collection, data analysis, and annual updates

Required Education, Knowledge, Skills, Abilities:

• Ability to and willingness to oversee the day-to-day operations of a Center.
• Ability to solve problems and fix issues as they arise.
• Ability to manage and balance operating and grant budgets
• Willingness and ability to take initiative and to make decisions in keeping with the Center’s values.
• General knowledge of office management procedures and techniques.
• Excellent communication skills, both verbally and in writing.
• Willingness to listen and to work as part of a team.
• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint, and similar Google tools.
• Proficiency in database programs and other software.
• Ability to organize office workflow and prioritize work assignments.
• Accuracy and attention to detail.
• Ability to interact with faculty, staff, and administrators with diverse backgrounds.
• Willingness to help faculty as needed.
• Ability to work occasional evenings and weekends as required.
• Ability to update skills on a continual basis.

Preferred Education, Knowledge, Skills, Abilities:

• Bachelor’s degree with three years of related experience or an equivalent combination of education and experience.
• Some college level business-related courses and progressive administrative/office management experience.
• General knowledge of WFU budget system and financial and accounting procedures.
• Knowledge of and/or experience with programs such as Workday, WordPress, Cvent, and Canva.

Accountabilities:

• Works under limited supervision.
• Reports directly to the Center’s director.
• Proactive in seeking out tasks and assignments.
• Commitment to position and the mission of the Center and the University.

Physical Requirements:

• Sedentary work primarily involves sitting/standing; communicating with others to exchange information; repeating motions that may include the wrists, hands, and/or fingers; and assessing the accuracy, neatness, and thoroughness of the work assigned. 

Environmental Conditions:

• No environmental conditions.

This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.

Additional Job Description

Time Type Requirement

Part time

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.  

 

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact [email protected] or (336) 758-4700.