Regional Field Service Manager (Power Transformers Exp. Req.)

Regional Field Service Manager (Power Transformers Exp. Req.)
Location: USA Remote + Travel
Salary: $130,000-$150,000 + Annual Bonus (Est ~20%-30%) + Benefits
Benefits: Medical, Dental, Vision, Life, Disability, 401K w/ Match, & PTO
Job Type: Full-Time 
Core Hours: M-F, 8:00am-5:00pm Flexible
Start Date: ASAP
Sponsorship: Not Available
Relocation Assistance: Not Available
Travel: 30%-40% travel to job sites

Regional Field Service Manager (Power Transformers Exp. Req.) Description

Our client in the power solutions and electrical infrastructure industry is seeking a Regional Field Service Manager to oversee transformer field operations across a defined region. This role provides technical and operational leadership for field service crews while partnering directly with customers to ensure safe, high-quality, and timely project execution. Unlike hands-on field roles, this position focuses on people leadership, technical oversight, and customer engagement, while remaining technically strong and available to support complex field challenges. This opportunity offers long-term stability, consistent project demand, and a balanced schedule with moderate travel.

Regional Field Service Manager (Power Transformers Exp. Req.) Responsibilities

•    Manage field service crews installing, testing, and maintaining power transformers 
•    Coordinate scheduling and resource planning to meet project timelines
•    Serve as the primary customer point of contact during field service operations
•    Provide technical guidance and troubleshooting support to field crews as needed
•    Review field work for quality, safety compliance, and adherence to company standards
•    Conduct root cause analysis and implement corrective actions for technical or operational issues
•    Lead, mentor, and develop field service technicians and crew leaders within the region
•    Ensure compliance with safety protocols, environmental regulations, and training requirements
•    Maintain accurate service documentation and reporting
•    Oversee assigned fleet, DOT compliance, and related operational requirements
•    Meet with customers in person and virtually to review scope, progress, and performance
•    Remain available to support field crews and respond to escalations as required

Regional Field Service Manager (Power Transformers Exp. Req.) Qualifications

•    6+ years of power transformer experience with strong technical knowledge is required
•    2+ years of team management experience is required
•    Knowledge of electrical testing and diagnostic equipment is required
•    Strong communication and customer service skills are required
•    Proficiency with Microsoft Office and ability to quickly learn new software is required
•    Valid driver’s license is required
•    Ability to travel 30%-40% & support field crews outside business hours, as needed, is required