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Call Center Agent

Austin, TX, United StatesPosted 121 months ago
hybridEntry Level

Job Description

MUST BE AVAILABLE 7AM - 7PM will have staggering shifts within that time. 

Project will not accommodate special schedule requests 

"• College Grad with 1 year Microsoft Office OR Military Veteran with 1 year Microsoft Office OR 

• High school diploma, GED, or equivalent certification w/ • Minimum 6 months of customer service or call center experience required 

• Minimum 1 year Microsoft Office "Knowledge of Texas Medicaid Program and third party liability. Local Candidates Only; "

• Intermediate computer skills 

• Excellent verbal and written communication skills with the ability to interact professionally with clients, providers and management 

• Strong problem solving abilities

 • Ability to work under pressure

 • Strong organizational skills 

• Strong analytical and research skills 

• Ability to track projects for timely follow-up and completion""- 

Call Center Representative (CCR) will receive in-bound calls from providers and clients and their representatives, and verify.


Regards,

Asma Khan Suri,

317-210-8729

Must be able to pass a background and drug screen

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Call Center Agent at BCforward | Renata