Job Description
Your Contribution
- Manage and resolve customer complaints, ensuring timely root cause analysis and implementation of corrective actions using structured problem-solving methods (e.g., 8D).
- Act as the main interface for customer quality topics, translating customer requirements into internal actions and coordinating resolution activities across relevant teams.
- Organize and support customer visits and audits, ensuring proper preparation, documentation and follow-up of required actions.
- Collect, analyze and maintain quality data, including measurements, dimensional reports and laboratory results to support investigations and improvements.
- Support the implementation of new processes and projects, contributing to continuous improvement of product and process quality.
Your Experience & Qualifications
- Technical diploma or university degree in Engineering, Manufacturing or a related technical field.
- 5–10 years of experience in Quality, preferably in manufacturing or automotive environments.
- Good understanding of quality tools and methodologies such as SPC, MSA, PPAP and 8D problem-solving.
- Ability to read technical drawings and work with measuring instruments, with knowledge of materials and industrial production processes.
- Advanced English proficiency and experience with SAP and Microsoft Office tools, especially Excel.
Our Offering
In addition to working with a great team, we encourage you to reach your full potential. Exciting assignments and personalized support for your career are available to you.
We will contact only selected candidates.
