Job Description
Job Description:
Job Advert:
As a SRE II, you will play a key role in deploying, managing, and optimizing our cloud infrastructure. Your expertise in Terraform and AWS will be essential for maintaining and scaling our systems, while your skills in Bash, Python, PHP, and MySQL will support various operational tasks. Experience with Jenkins and GCP will further enhance your contributions to our infrastructure automation and overall efficiency.
Strategic Imperative:
The Site Reliability Engineer II (SREII) will play a key role in our cloud and data infrastructure, ensuring our products are delivered on a stable, scalable, and secure foundation. By owning AWS/Terraform environments, CI/CD pipelines, and MySQL performance, this role directly impacts release velocity, site reliability, and overall customer experience. Through thoughtful automation and scripting, the SREII reduces operational toil, increases consistency, and frees engineering teams to focus on feature delivery. Tight collaboration with cross-functional teams, paired with strong monitoring, incident response, and documentation, creates predictable, repeatable operations as we grow. By embedding security best practices and continuously evaluating new tools and approaches, this role helps the organization operate more efficiently while de-risking our infrastructure over time.
Primary Objectives:
Infrastructure Management:
Automation & Scripting:
CI/CD Integration:
Monitoring & Optimization:
Incident Management:
Collaboration:
Documentation:
Security:
Continuous Improvement:
Qualifications - To perform this job successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Detailed Job Duties:
Infrastructure Management: Utilize Terraform to define and provision AWS infrastructure. Configure and maintain AWS services (e.g., EC2, S3, RDS, Lambda, VPC).
Automation & Scripting: Develop and manage automation scripts and tools using Bash, Python, and PHP to streamline operations and enhance efficiency.
CI/CD Integration: Implement and manage continuous integration and continuous deployment (CI/CD) pipelines using Jenkins.
Monitoring & Optimization: Monitor system performance, availability, and resource usage. Implement optimizations to enhance system efficiency and reliability.
Incident Management: Troubleshoot and resolve infrastructure issues, outages, and performance problems swiftly and effectively.
Collaboration: Work with cross-functional teams to support application deployments and address infrastructure needs.
Documentation: Create and maintain comprehensive documentation for infrastructure configurations, processes, and procedures.
Security: Ensure that all infrastructure and operations adhere to security best practices and compliance standards.
Continuous Improvement: Evaluate and adopt new technologies and practices to improve infrastructure performance and operational efficiency.
What does SUCCESS look like?
Success in this will include consistently delivering a stable, secure, and scalable AWS infrastructure that supports our products without surprise outages or performance bottlenecks. Deployments run smoothly through well-maintained CI/CD pipelines and automation, with minimal manual intervention and short lead times for changes. Systems are actively monitored, with incidents investigated quickly, root causes documented, and meaningful preventative fixes implemented. Cross-functional teams feel supported because infrastructure needs are anticipated, clearly communicated, and backed by up-to-date documentation. Over time, you’re recognized for reducing operational toil, improving system performance and cost efficiency, and thoughtfully introducing new tools and practices that elevate how we run production.
The MUST Haves:
Education:
Bachelor’s degree (or equivalent) in Computer Science, Software Engineering, Information Technology, or a related discipline; or equivalent professional experience gained in a similar infrastructure/DevOps engineering role.
Experience:
Four or more (4+) years of experience in IT operations or a related role with a strong focus on Terraform and AWS.
Technical Skills:
Proficiency in Terraform for infrastructure as code (IaC) management.
Hands-on experience with AWS services (e.g., EC2, S3, RDS, Lambda).
Experience with scripting languages including Bash and Python/PHP.
Knowledge of Jenkins for CI/CD pipeline management.
Cloud Knowledge: AWS knowledge required, experience with Google Cloud Platform (GCP) is a plus.
Problem-Solving:
Strong analytical and troubleshooting skills with the ability to resolve complex infrastructure issues.
Communication:
Excellent verbal and written communication skills, with the ability to convey technical information clearly to both technical and non-technical stakeholders.
The Nice to Haves:
Knowledge across multiple cloud providers.
Certification in public cloud disciplines will be an advantage.
Hands-on experience with Docker and Kubernetes.
Usage of AI knowledge in deployment and uptime automation.