Rocktane Sales Associate - Rocktane

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Rocktane Attendant is responsible for providing amplified customer service to guests at Hard Rock Hotel & Casino Atlantic City’s convenience store, gas station and car wash.  Excellent communication skills, and a friendly demeanor are required.

ESSENTIAL JOB FUNCTIONS:

• Provide amplified service to Rocktane customers by providing friendly and attentive superior customer service.
• Operate systems including point-of-sale, gas station pumps and car wash software and mechanical equipment.
• Accurately maintain and appropriately handle all tender at including cash, credit, and player card point redemption.
• Follow internal procedures for dispensing gasoline in accordance with state regulations.
• Perform car wash duties as assigned including vehicle pre-wash and car tunnel power wash.
• Assist with inventory counts of retail merchandise and verification of system data.
• Maintain a clean, safe, and hazard-free work environment; follows all safety protocols.
• Meet Hard Rock’s standard for grooming, uniform, and attire.
• Handle customer concerns with professionalism and escalate issues to management if necessary.
• Performs all other related and compatible duties as assigned.