Job Description
Who we are
You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.
As a Senior Administrative Assistant (Bilingual) your responsibilities will include:
• Ability to be proactive in managing workflow and tasks associated with the day to day needs of partners, practitioners and clients
• Working independently and within a team environment to support the External Client Services team within the Business Unit, Office and/or Service Line to produce high quality client deliverables
• Preparation and editing of letters and reports using firm templates in compliance with Firm standards
• Format and assemble printed and electronic financial statements in compliance with Firm Standards, ensuring a high level of attention to detail, proof reading, and ensuring timely delivery
• Technical support for clients with setting up CRA access or accounts and Firm established document sharing
• Entering and maintaining client data using Microsoft Dynamics 365 software, creating jobs in D365, rolling forward of jobs/files, and archiving as appropriate for the engagement
• General administrative duties including, but not limited to answering and transferring incoming calls, filing photocopying, scanning, e-faxing, mailing and couriers
• Provide billing support using Doane Grant Thornton's systems and in accordance with the terms of the engagement including preparing invoices to clients, as well as following up on AR when appreciated
• Scanning documents and embedding in electronic file, sending and receiving documents electronically to clients through various secure file transfer platforms, ensuring confidentiality of sensitive information
• Managing communications, expense administration and travel arrangement on behalf of team leadership
• Supporting the Firm's professional image and culture by demonstrating professional behaviour and building positive professional relationships
• Other duties as required
Doane Grant Thornton
If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts “we before me”, where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens!
Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca
Think you’ve got what it takes to be a Senior Administrative Assistant (Bilingual)? Like the colour purple? Great. Here's a few more boxes we’re also hoping you can tick:
• Successful completion of an Office Administration program or related field, 3-5 years of experience in an administrative role (experience in a professional services firm would be an asset). A minimum of a high school diploma is required
• Advanced strong knowledge of and experience working with MS Word, Excel, and PowerPoint
• Knowledge of CaseWare (and/or Keystone), experience in financial statement processing and experience with TaxPrep software or other similar programs would be an asset
• Excellent verbal and written communications skills
• Solid business acumen with strong interpersonal skills and demonstrated ability to build positive professional relationships
• Excellent organizational and time manangement skills, with the ability to manage competing priorities and work under pressure with multiple deadlines
• Strong attention to detail and consistent production of high quality work
• Ability to work effectively within tight timelines on simultaneous projects
• Availability to work overtime as required during peak business times
• Exceptional client service mindset with ability to de-escalate potentially difficult situations
At Doane Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our communities. That’s our purpose. Or, as we like to say, living our purple.
What's in it for you?
Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!
*This role is required to be onsite, in-office 5 days each week
Are you ready to Discover Your Purple?