We’re looking for a proactive and customer-focused Store Supervisor to help lead our team and deliver outstanding results. This is a hands-on role where you’ll support the Store Manager and Assistant Manager in day-to-day operations, inspire colleagues, and ensure every customer enjoys an exceptional experience. If you’re passionate about retail, thrive in a fast-paced environment, and want to make a real impact, we’d love to hear from you. 

Contract: Permanent   
Hours:  Part-time   
Hours of Work: 32 Hours Per Week, working on a rota basis

As Store Supervisor, you’ll play a key role in driving store performance, maintaining high standards, and supporting team development. You’ll lead by example, create a positive and solution-focused environment, and make sure every interaction reflects our values: customer first, innovative, knowledgeable, honest, committed, and courageous. 

Key responsibilities include: 
•  Supporting the Store Manager in delivering annual sales budgets and business plans 
•  Driving sales through effective merchandising and stock control 
•  Leading daily team organisation, rotas, and task delegation 
•  Coaching and motivating colleagues to achieve targets and deliver excellent service 
•  Handling customer queries and complaints professionally 
•  Ensuring compliance with health & safety policies and company procedures 
•  Acting as Duty Manager and keyholder when required 

Please note this role is based at a site that is not accessible via public transport, so you will need to ensure you have a reliable way to travel to and from work.

•  Proven experience in a supervisory role within a retail or customer-facing environment 
•  Strong understanding of retail operations, including stock control and customer service 
•  Skilled in problem-solving and prioritising under pressure 
•  Excellent communication and interpersonal skills to lead and engage colleagues 
•  Flexible and adaptable, with a commitment to continuous improvement and team success 
•  A natural leader with a customer-first mindset and a passion for delivering outstanding service 

📈  Scottish Widows contributory pension – company will match up to 5% 
🛍️  Up to 25% colleague discount in store 
🚗  Free parking on site 
🌴  33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
📚  Excellent training and development opportunities 
🪜  Plenty of career progression opportunities 
👨‍👩‍👧‍👦  Life Assurance 
🗣️  Employee Assistance Programme with Retail Trust 
🎁  Comprehensive colleague benefits
🚼  Enhanced Family Leave Policies