
Senior Survey Project Analyst, Human Resources - Lakeland
Job Description
The purpose of this position is to monitor and assess the organizational culture and the impact strategic initiatives place on the associate satisfaction and the workplace overall. This is achieved through the collection and analysis of opinion-based surveys, fact-based assessments, and other studies of associate behavior (e.g. turnover, satisfaction drivers) as well as the research of industry standards. This position identifies and applies the most appropriate survey and research methodologies to design, manage, and analyze quantitative and qualitative associate survey and assessment data. This requires direct interaction with Officers, Directors, Project Sponsors, and other key leaders that are responsible for setting the standard on the organizational culture.
Responsibilities include:
- Developing the work study, methodology, instrument design, planning, consulting, data collection, analysis, and change recommendation for Tier 1 and Tier 2 company initiatives (see below) involving associate workplace initiatives, associate satisfaction, culture initiatives, as well as, assessments of training, store operations, merchandising, and other operational/strategic improvements (e.g. shrink, culture, service, turnover, product quality, etc.).
- Developing and implementing analytical solutions that address business strategy, scorecard initiatives, and organizational culture opportunities faced by decision makers throughout Publix and translating those outputs into actionable insights and recommendations.
- Conducting statistical analysis to determine trends and significant data relationships by using predictive software to create regression models (linear, step-wise, hierarchical, logistic, etc.), structural equational modeling, correlation, ANOVA (e.g. sums of square), cluster analysis, time series analysis, key driver analysis, factor analysis, Chi-square, Cronbach alpha, and other advanced statistics.
- Developing the implementation, methodology, instrument design, consulting, data analysis and overall ongoing project management of higher level external vendor assessments for internal customer.
- Exploring, introducing, testing, and training on new research methodologies, systems, tools, technology, and information resources to collect data better, faster, and at a reduced cost. (e.g. labor, internal systems, and other internal resources used to collect data).
- Research associate trends and industry standards to better understand how the organization’s culture compares to similar organizations, competitors, and current workplace trends (e.g. trends among age generations, associate turnover, job classes, etc).