Manager, Financial Crimes Inquiries Governance

What is the opportunity?

You will be responsible in leading the coordination of responses to inquiries related to Royal Bank of Canada Financial Crimes (FC) program. The role includes managing external and internal inquiries on FC matter related to Royal Bank of Canada, the maintenance of Wolfsberg Group Correspondent Banking Due Diligence Questionnaire, the United States of America Patriot Act certifications and FC data in the SWIFT Know Your Client (KYC) registry.     

The role holder will liaise with global and regional stakeholders including senior members of the FC Leadership team. 

What will you do?

• Maintain the Wolfsberg Group Correspondent Banking Due Diligence Questionnaire for Royal Bank of Canada, and its subsidiaries, where applicable.

• Maintain the United States of America Patriot Act certification/re-certification for applicable Royal Bank of Canada’s subsidiaries and branches.

• Maintain current FC information in the SWIFT KYC registry for Royal Bank of Canada and its subsidiaries.

• Coordinate responses to inquiries received via the Request For Information mailbox about RBC’s Financial Crimes program. Inquiries generally relate to reverse KYC/CDD requests from correspondent financial institutions, and Sanctions related questionnaire.

• Track and manage the different types of inquiries and escalate to senior management where appropriate.  

• Develop and maintain desktop procedures and guidance documents which support business continuity.   

• Develop and implement process enhancements to current operational processes.

• Participate in ad hoc projects and initiatives, as required.

• Support other FC Governance team initiatives where appropriate.

What do you need to succeed?

Must-have:

• Knowledge of risk management.

• Strong communication skills to collaborate with a diverse group of stakeholders.

• Demonstrated experience working in a fast-paced environment, by managing a large volume of information requests.

• Ability to effectively complete multiple projects simultaneously.

• Strong analytical skills, and attention to detail.

• Willingness to accept new assignments and adapt quickly to changing directives.

Nice-to-have:

• Certified Anti-Money Laundering Specialist Certification

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Opportunities to take on progressively greater scopes of work

Job Skills

Anti-Money Laundering (AML), Communication, Data Gathering Analysis, Data Organization, Detail-Oriented, Detail Oriented Team Player (Inactive), Process Management, Stakeholder Management, Verbal Written Communication (Inactive)

Additional Job Details

20 KING ST W:TORONTOTorontoCanada37.5Full timeGROUP RISK MANAGEMENTRegularSalaried2026-06-112026-06-25

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.