Urban Outfitters Customer Experience Coordinator

The Omni-Channel Customer Experience (CX) Coordinator plays a vital role in ensuring that every Urban Outfitters customer touchpoint—whether digital or physical—reflects our unique brand identity and exceeds evolving expectations. Working closely with the Customer Strategy & Experience Manager, this role is dedicated to the execution, coordination, and measurement of meaningful customer journeys. You will be the bridge between our creative vision and the frontline reality, helping to drive engagement and brand loyalty across all channels.   This position will be...