Clinic Manager - Full Time

Job: Clinic Manager - Full Time 
Classification: Salaried/Exempt
FLSA Category: Executive Exemption
Job Category: 1.2 First / Mid-Level Officials and Managers

Position Summary
The Clinic Manager oversees office functions of the clinic, including patient reception, client data collection, records storage, employee scheduling and evaluations, and billing.  The Manager ensures proper registration of patients in the Electronic Medical Record and provides knowledgeable and timely responses to patient inquiries.

Essential Functions
-Oversees office functions, including patient reception, client information collection, records storage, and data collections.
-Coordinates clinic scheduling and staffing.
-Assists patients with financial arrangements for balances due for self-pay patients.
-Verifies patient insurance coverage to determine co-pays, deductibles, and coinsurance.
-Assists patient inquiries related to charges, balances, insurance payment, and/or denials of benefits.
-Provides forms and information related to available local and state assistance programs.
-Serves as a focal point for problem resolution within the clinic.
-Prepares daily reports showing daily collections and verification of deposits.
-Works with director and other staff members to improve existing procedures, methods, services, and programs and implements any changes.
-Appropriately requisitions, maintains, and disposes of inventory and insures the safe storage of materials.
-Maintains contact with employees, medical staff, providers, and patients to discuss services, problems, and information.
-Works with medical director and providers to ensure quality of all clinical services.
-Adheres to and follows all patient experience initiatives.
-Reports to and departs from work on time and as scheduled.
-Performs other duties as assigned.
-Must be able to deal with stress while maintaining composure.
-Follows and adheres to TRMC vaccine policy(s) mandated by the Centers for Medicare & Medicaid Services (CMS).

Work Experience
-Three years office experience in a complex work environment preferred.  
-Supervisory experience preferred.

Education
-High School graduate or equivalent preferred.

Physical Demands and Work Environment
Lifting/Carrying    Pushing/Pulling            
Lbs.      % Time     Lbs.      % Time
1-10     34-66      1-10      34-66
11-20     0-33     11-20      0-33
21-50     0-33     21-50      0-33
51-75     0-33     51-75      0-33
76-100    0-33     76-100    0-33

Movement               % Time
Bend/Stoop/Twist             0-33
Crouch/Squat                   0-33
Kneel/Crawl                     0-33
Reach above Shoulder     0-33   
Reach below Shoulder     0-33
Repetitive Arm                 None
Repetitive Hand               34-66
Grasping                         0-33
Squeezing                       0-33
Climb Stairs                    0-33
Walking Uneven               0-33
Walking Even                   34-66

Environment            % Time
Indoors                      67-100
Outdoors                    0-33
Extreme Heat          None
Dusty                         None   
Excessive Noise       0-33

Equipment               % Time
Motor Vehicles        0-33
Foot Pedals             0-33
Extreme Heat          None
Dusty                         None   
Excessive Noise       0-33

Work near                 % Time
Machinery              None
Electricity                  0-33
Sharps                      0-33
Chemicals                  0-33
Fumes                       0-33
Heights                     None

Vision      
Depth Perception        Required
< 20"                        Required
Color                         Not Required
Peripheral                  Required

Endurance       Hours at Once      Total in 12HR
Sit                                     1                        3
Stand                                 4                       4.5
Walk                                  4                       4.5