Billing Specialist Team Lead

BILLING SPECIALIST TEAM LEAD: At Lexitas, lead accurate client invoicing and billing teams supporting legal services with precision, reliability, and collaborative judgment.   LOCATION: This is a full-time, Remote position. Lexitas provides a fully equipped home office setup, including a company-issued laptop.   PAY RATE: $24-$26/hr   Join a High-Growth Legal Services Leader   ABOUT THE ROLE: Lexitas is seeking an experienced and driven Billing Specialist Team Lead to oversee client invoicing operations and support the day-to-day success of our Billing team. In this role, you’ll serve as both a hands-on billing expert and a trusted resource for Billing Specialists—providing guidance, training, and leadership while acting as a key backup to the Billing Supervisor/Manager.   This is an excellent opportunity for a detail-oriented billing professional who enjoys problem-solving, mentoring others, and maintaining strong client relationships in a fast-paced legal services environment.   Lexitas is a rapidly growing national provider of legal and corporate support services, including court reporting, medical record retrieval, process service, and legal talent. Built on a foundation of trust, professionalism, and innovation, Lexitas delivers customized solutions with unmatched personal service to clients across the U.S. and internationally.   KEY RESPONSIBILITIES: Prepare, process, and distribute accurate client invoices across the assigned Business Unit Print and distribute daily invoices via email, fax, or mail as required Collect service order forms and court memos and coordinate scanning with Production Respond to client billing inquiries by phone, email, or fax and resolve issues professionally Balance court reporter payroll weekly and assist with payroll and mailing questions Set up and maintain client bill rates within billing software systems Prepare monthly client billing and financial reports Invoice and prepare subpoena-related correspondence Maintain organized billing records, filings, and vendor invoices for payment processing Serve as a subject matter expert and primary resource for Billing Specialists Provide onboarding and ongoing training for new hires and team members on complex billing matters Understand weekly and monthly reporting requirements and serve as backup for the Billing Supervisor/Manager Perform additional duties as assigned to support departmental and business needs   WHAT YOU’LL BRING: Strong alignment with Lexitas Core Values: Service Excellence, Integrity, Positivity, Innovation, Respect, Teamwork, and Diversity Exceptional attention to detail and commitment to accuracy Strong organizational, planning, and prioritization skills Ability to adapt to changing priorities and meet tight deadlines Excellent written and verbal communication skills Proficiency in Microsoft Outlook, Word, Excel, Adobe Acrobat, and Windows-based systems Ability to read, understand, and process vendor invoices Familiarity with subpoenas, written depositions, and affidavits is a plus Proven ability to multitask and perform well under pressure Positive, team-oriented attitude with strong interpersonal skills Reliable attendance, punctuality, and flexibility to work occasional overtime as needed Willingness to accept direction and contribute creatively to process improvements   QUALIFICATIONS: High school diploma or equivalent required; Associate’s degree preferred Minimum of five (5) years of billing experience or an equivalent combination of education, training, and experience Prior experience in a legal, professional services, or high-volume billing environment strongly preferred   SUPERVISORY RESPONSIBILITIES:  Communicator - Excellent verbal and written communication skills and can communicate effectively across mediums, constituencies, and environments. Leadership - Able to positively influence team members. Ability to Develop People - Coach people in their current roles to increase performance and prepare them for future roles. Goal Setting - Align team members’ goals with firms’ needs. Exhibits Core Values and our Core Purpose - Play as a Team, Need to Achieve, and Inspire and Be Inspired; Find a Better Way to make a lasting impact.   LANGUAGE SKILLS Ability to effectively present information and respond to questions from internal and external customers whose first language is English.   CERTIFICATES, LICENSES, REGISTRATIONS None   PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.   WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.   While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.   TRAVEL REQUIREMENTS This position does not require travel.   OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.   AAP/EEO STATEMENT Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender identity, sexual orientation or any other legally protected status.   EOE Employer/Vet/Disabled.       If you require reasonable accommodation in the application process, please contact Human Resources at [email protected] for assistance.  All other applications must be submitted online.