SMS Account Manager

Job Summary:
We are looking for an experienced SMS Account Manager to manage client relationships and drive revenue growth within our SMS marketing and communication services. The ideal candidate will be adept at understanding client needs, providing tailored solutions, and ensuring client satisfaction.

Key Responsibilities:

• Build and maintain strong client relationships.
• Manage client financial accounts and monitor payments.
• Develop and implement account strategies to meet revenue targets.
• Identify opportunities for upselling and cross-selling.
• Oversee and optimize SMS campaigns.
• Provide excellent client support and resolve any issues promptly.
• Generate reports on campaign performance and client satisfaction.

• Education: Bachelor’s degree in business administration, Communications, or a related field. Relevant certifications are a plus.
• Experience: Proven experience in account management, better in SMS marketing or telecommunications. Strong background in client relationship management and campaign execution.
• Skills:
  • Excellent communication and interpersonal skills.
  • Strong organizational abilities and attention to detail.
  • Analytical mindset for assessing and improving campaign performance.
  • Proficient in CRM software and account management tools.
  • Financial acumen for managing client accounts and billing.
• Personal Attributes:
  • Customer-focused with a commitment to delivering exceptional service.
  • Proactive, results-driven, and responsible.
  • Ability to work independently and as part of a team in a fast-paced environment.

AE TELCO LTD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.